Tiara Martania

Passionate about tourism and hospitality with an interest in travel operations, customer service, and tour planning. Eager to grow professionally and contribute to the tourism industry through communication, teamwork, and creativity

ASITA Jakarta Travel Mart — Usher

March 2023 | Swiss-Belinn Kemayoran, Jakarta

Assisted guests and participants during the tourism B2B exhibition event.

Provided information and directed buyers and sellers to the appropriate registration areas.

Coordinated with the event committee and security team to ensure smooth event operations.

Maintained professional hospitality and guest service throughout the event.

Darenna Tour & Travel — Tour Leader

December 2023 | Yogyakarta

Led and coordinated tour activities to ensure a smooth travel experience for participants.

Delivered destination briefings, trip information, and handled participant inquiries.

Solved operational issues during the tour and coordinated with organizers when needed.

Ensured participants’ comfort, safety, and overall satisfaction during the trip.

Smailing Tour— Internship

February 2024 – August 2024 | Central Jakarta

Assisted in preparing travel documents for group tours.

Coordinated with travel agents in developing and organizing tour packages.

Provided customers with information regarding travel products and tour arrangements.

Supported daily operational activities within the travel agency environment.

Navi Asia Singapore — Usher

June 2024 – July 2024 | Pelni Harbour, Tanjung Priok

Managed passenger flow during cruise embarkation and disembarkation processes.

Directed passengers to immigration counters, security checkpoints, and baggage claim areas.

Served as an information point for passengers regarding cruise facilities and schedules.

Ensured smooth operational coordination and passenger convenience at the port area.

Dynamic Orva Indonesia — Internship

February 2025 – August 2025 | South Tangerang, Banten

Coordinated with vendors, partners, and event stakeholders to support event execution.

Managed communication and scheduling arrangements for speakers and talents.

Conducted quality control checks on event equipment and operational materials.

Assisted in venue setup and ensured event layouts aligned with operational plans.

Debindo Multi Adhiswasti — Temporary Staff (Liaison Officer)

October 2025 | ICE BSD

Supported business meeting activities between buyers and exhibitors during exhibitions.

Assisted in coordinating schedules and facilitating communication between participants.

Ensured meeting sessions ran efficiently and according to the event timeline.

Trisakti Institute of Tourism Majoring Tour and Travel Management