Event and Operation Manager
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Responsibility:-
-Orchestrated corporate events, and high-profile conferences with flawless execution.
-Directed day-to-day operations, optimizing resources and ensuring seamless multi department coordination.
-Built and nurtured client partnerships, delivering personalized event experiences that exceeded expectations.
-Recruited, trained, and inspired teams to achieve service excellence and operational efficiency.
-Controlled budgets, negotiated with vendors, and implemented cost-saving strategies to maximize revenue.
-Designed event concepts, floor plans, and service flows, ensuring premium guest experiences.
-Enforced 5-star hospitality standards, safety, and compliance across al
Banquet Supervisor DLF The Camellias, Gurgaon (July 2022-April 2023)
Responsibility:-
-Supervised end-to-end banquet operations for weddings, corporate meetings, and social events.
-Directed banquet staff, conducted training sessions, and assigned tasks to ensure smooth service.
-Coordinated with kitchen, catering, and event planning teams for timely execution.-Oversaw banquet setup including décor, seating, buffet, AV equipment, and overall ambience.-Ensured compliance with hygiene, safety, and 5-star service standards.
-Handled guest inquiries, resolved complaints professionally, and maintained high satisfaction levels.
-Assisted in planning layouts, menu presentations, and customized event requirements.
-Monitored inventory, managed stock levels, and reduced operational wastage.-Promoted banquet packages and additional services, contributing to revenue growth.
-Prepared post-event reports and provided feedback to improve future operations.
Food & Beverage Associate Renaissance Hotel, Lucknow (Oct 2020-June 2022)
Responsibilities:-
-Delivered excellent guest service by welcoming customers and assisting with food & beverage choices.
-Accurately took and served orders while maintaining quality and hygiene standards.
-Handled billing, and ensured smooth table turnover.
-Supported buffet setups, banquets, and special events to enhance guest experience.
-Promoted specials and upsold items, contributing to increased revenue
Heritage Institute Of Hotel and Tourisn Diploma Of Hotel Management (2019)
