Ajeet Dubey

Results-oriented operations and customer support professional with experience in customer handling, complaint resolution, order processing, product assistance, and cross-functional coordination. Experienced in maintaining service quality, following business processes, and delivering timely solutions. Seeking opportunities in operations, customer experience, business development, or management.

Operations Customer Expert I at Teleperformance Global Business Private Limited (2024-06 – 2026-02)

• Handled customer interactions and provided accurate, timely support while following company processes and service standards.
• Resolved customer concerns through effective communication, issue analysis, and appropriate escalation when required.
• Maintained professionalism, service quality, and productivity in a process-driven work environment.
• Coordinated with internal teams to support issue resolution and improve the overall customer experience.

Customer Support Executive at Bajrang Automobiles (2022-03 – 2023-05)

• Assisted customers with product inquiries, complaints, product information, orders, and returns.
• Built positive customer relationships through responsive service and practical problem-solving.
• Worked with internal teams to address customer issues and ensure smooth service delivery.
• Supported day-to-day customer service operations and maintained a professional customer-facing approach.

Bachelor of Business Administration – Prestige Institute of Management and Research (2020 – 2023)

Higher Secondary 12th Grade – Lisieux Anand School (2019 – 2020)