Sayli Meshram
Customer Support Executive
Mānesar, Gurgaon districtMember since September 19, 2025
Data ManagementCRM ManagementCustomer ServiceEmail Support
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About
Dedicated Customer Support Executive with 6 months of experience in customer service, chat support, email support, and CRM management. Skilled in handling customer inquiries, resolving complaints, maintaining customer records, and delivering excellent customer experiences. Strong communication, problem-solving, and interpersonal skills with a customer-first approach.
Experience
Customer Support Executive - Habuild+
Duration: 6 Months
- Customer Support & Resolution: Managed and resolved diverse customer queries and service-related issues via chat, email, and phone, consistently maintaining high satisfaction through professional communication.
- Member & Account Administration: Assisted members with class bookings, attendance tracking, and account-related inquiries to ensure a seamless customer experience.
- CRM & Data Management: Maintained and accurately updated customer records within the CRM system to preserve data integrity and support day-to-day operational efficiency.
- Cross-Functional Collaboration: Partnered closely with internal teams to streamline communication and ensure the timely, effective resolution of complex customer concerns.
Customer Sales Associate - Ejami Business Solutions - Nashville, TN
Duration: 6 Months
- Logistics Customer Support: Addressed service inquiries and managed customer interactions for logistics operations in Nashville, TN, ensuring high-quality service delivery.
- Documentation & Data Management: Maintained accurate customer records, operational information, and essential documentation.
- Cross-Functional Coordination: Coordinated closely with internal teams to streamline workflows and ensure smooth customer service operations.
- Sales & Retention Support: Assisted with sales initiatives and customer retention activities to drive business growth and loyalty.
Education
Bachelor of Commerce - Commerce - Dhanwate National College Nagpur (2025)
HSC - Class 12th - Maharashtra Board (2022)
SSC - Class 10th - Maharashtra Board (2020)
Skills
Customer Support Executive