Aman Mathus

Customer-focused professional with over 7 years of experience in customer care and sales across the healthcare and cinema/entertainment industries. Seeking to leverage strong communication, problem-solving and relationship-management skills to contribute to organizational growth in a challenging sales or customer service role.

Sales Executive - Narayani Hospital - Muzaffarpur

(2022-01 - 2024-12)

• Handled sales and enquiry management, promoting hospital services to prospective patients.
• Built and maintained client relationships to support consistent footfall and revenue.

Customer Care Executive - Fun Cinemas

(2019-04 - 2022-11)

• Managed customer queries, ticketing support and grievance resolution at the multiplex.
• Ensured high standards of customer service and satisfaction during peak footfall periods.

Customer Care Executive - Carnival Cinemas - Muzaffarpur

(2017-01 - 2019-02)

• Delivered front-line customer support and resolved day-to-day customer issues at the cinema.
• Coordinated with team members to ensure smooth daily operations and customer experience.

Matriculation - All Subjects - BSEB, Patna (2012-12)

Intermediate - Commerce - BSEB, Patna (2015-12)

Graduation - History (Hons.) - BRABU, Muzaffarpur