Anjali Alice
Administrative and HR Support Professional
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About
Dedicated and detail-oriented Administrative and HR Support Professional with experience in healthcare administration, customer relationship management, recruitment coordination, and telecalling. Strong communication, documentation, and coordination skills with the ability to manage responsibilities efficiently. Seeking opportunities in HR, Administration, Telecalling, Customer Relations, or Office roles where I can contribute with professionalism and structured workflow management.
Experience
Telecaller (1 Year) at Malabar Job Consultancy (2024-10 – 2025-10)
- Managed inbound and outbound job-related calls.
- Coordinated interviews between candidates and employers.
- Maintained candidate database and follow-up records.
- Handled enquiry calls and client communication.
- Prepared daily call and placement reports.
HR Trainee (8 Months) at Fathima Hospital (2024-01 – 2024-08)
- Assisted in recruitment and interview coordination.
- Maintained employee records and attendance data.
- Supported onboarding documentation process.
- Assisted in payroll data preparation.
- Coordinated internal HR communications.
Customer Relation Executive (1 Year) at Kottakkal Home Nursing Office (2022-11 – 2023-10)
- Handled client enquiries and service coordination.
- Managed staff scheduling and appointment confirmations.
- Maintained billing and payment records.
- Prepared daily administrative reports.
- Followed up with clients for feedback and service updates
Lab Assistant / Technician (1 Year 6 Months) at Sanjos Hospital (2021-05 – 2022-10)
- Assisted in sample collection and routine laboratory procedures.
- Maintained lab reports and documentation.
- Ensured proper labeling and storage of samples.
- Followed hygiene and safety protocols.
- Managed laboratory inventory records.
Education
Diploma in Hospital Administration in Hospital Administration (2025)
BSS Diploma in Medical Laboratory Technology (DMLT) in Medical Laboratory Technology (2022)