Anjali Singh

A Food Safety and Quality management professional with remarkable experience of 8+ year in the food industry. Seeking a challenging role as an HSE Manager to utilize my expertise in ensuring a safe and compliant work environment. Proven track record in implementing effective safety protocols, conducting risk assessments, and providing comprehensive training to enhance employee awareness. Detail oriented and dedicated to promoting a SAFETY culture.

Quality Assurance Manager I - Cosmic Kitchen Private Limited - Gurgaon, Haryana

(2025-06)

Managing quality operations across 24 retail stores and a centralized cloud kitchen. Quality Manager with experience overseeing quality assurance, compliance, and operational standards across 24 stores and a cloud kitchen. Skilled in audits, process improvement, team alignment, and maintaining consistent quality across multi-location operations.

• Oversee quality assurance and food safety operations across 24 retail stores and a centralized cloud kitchen.
• Ensure compliance with FSSAI, hygiene, and internal quality standards through regular audits and inspections.
• Develop, implement, and monitor SOPs to maintain consistent product quality and safety.
• Conduct internal audits, gap analysis, and corrective/preventive actions (CAPA).
• Train and align store and kitchen teams on quality, hygiene, and food safety practices.
• Monitor vendor quality, raw material standards, and inbound quality checks.
• Handling customer complaints related to quality and drive root cause analysis and improvement.
• Coordinate with operations, production, and management for continuous quality improvement.
• Monitor temperature control, storage conditions, shelf-life management, and stock rotation practices across all locations.
• Prepare and present quality reports, compliance dashboards, audit findings, and improvement plans to senior management.
• Lead food safety and quality initiatives during new store launches, menu introductions, and operational expansions.
• Coordinate external audits, regulatory inspections, and certification assessments while ensuring timely closure of observations.
• Promote a culture of quality, hygiene, food safety awareness, and continuous improvement across the organization.
• Partner with procurement, operations, production, warehouse, and logistics teams to ensure end-to-end quality compliance.
• Monitor pest control, cleaning schedules, sanitation effectiveness, and environmental hygiene standards.
• Liaise with regulatory authorities, certification bodies, and external auditors.

QHSE Manager - O.P. Jindal Global University - Sonipat, Haryana

(2024-06 - 2025-06)

Managed the facilities management services, technical service and food service.

• Auditing and Risk Assessment: Conducted regular audits and Health & Safety risk assessments to ensure process compliance and adherence to HSE Requirement.
• SOP Development and Implementation: Developed and implemented various SOPs, work instruction. Training and Development: Provided Health safety and quality training to all staff and update them on the latest standards and regulations.
• Supplier Management: Coordinated with vendors and suppliers to ensure compliance with HSE requirements.
• Pest Control Management: Managed pest control programs to ensure adherence to Company Policy.
• Incident Investigation: Led incident investigations, identifying root causes and recommending corrective actions to prevent recurrence.
• Emergency Response Planning: Prepared emergency response plans and evacuation plans.
• Zero Harm Mindset Training: Provided training on zero harm mindset, BBS, risk assessment, Health safety Risk, and induction sessions.
• Calibration: Developed and implemented calibration of measuring devices.
• Safety Management: Responsible for planning, implementing, and driving HSE management systems at across the North sites.
• Legal Register and A to L File: Maintained the legal register.
• Safety Management System Development: Developed and implemented a Health & Safety Management System.
• HSE Policies, SSOW and Protocol Implementation: Implemented and maintained Health, Safety and Environment (HSE) Protocols and procedures.
• Safety Inspections and Audits: Conducted regular safety inspections and audits to identify potential hazards and risks, ensuring compliance.
• HSE Training: Developed and delivered comprehensive HSE training programs to enhance employee awareness and promote a culture of safety and organize various external trainings.
• Emergency Response Team Leadership: Led the emergency response team, ensuring effective and efficient response in case of emergencies.
• HSE Performance Data Analysis and Reporting: Oversaw the compilation and analysis of HSE performance data, generating reports for management review and decision-making.
• Regulatory Compliance: Coordinated with external agencies and regulatory bodies to ensure compliance with applicable laws and regulations related to HSE.
• Store management: + Pest Management.
• Preparing SNAG, Pre-Discussion Board, Wobot AI Management, Inspection all, BCP, Interface.

Asst. Manager in Quality Assurance - Casino Air Caterers & Flight Services - Jaipur

(2024-02 - 2024-06)

Delivery of prepared and packed food and beverages at any public airport for consumption aboard an aircraft while in flight

• Adherence to International safety standards such as HACCP, ISO 22000
• Develop, Implement, and monitor food safety and quality assurance systems (HACCP, ISO)
• Conduct internal audits, inspections, and hygiene assessments across production areas
• Investigate quality Incidents and customer complaints: Implement corrective and preventive actions (CAPA)
• Train staff on food safety, quality standards, and SOPs
• Ensure compliance with airline specific quality and documentation standards
• Liaise with clients, regulatory bodies, and Internal teams to uphold service quality
• Monitor cold chain logistics and ensure proper food handling for In-flight catering
• Maintain documentation for traceability, certifications, and audits
• In-depth knowledge of HACCP, ISO 22000, GMP, and airline food safety standards.

Sr, Quality Assurance Executive - ShreeRam Papad Pvt Ltd. (Bikaji) - Bikaner, Rajasthan

(2021-02 - 2024-01)

• Lead the implementation, maintenance, and continuous improvement of the Quality Management System (QMS) in compliance with ISO, FDA, GMP, HACCP, or relevant standards.
• Conduct internal audits and oversee third-party audits and inspections.
• Manage documentation, CAPAs, deviations, change controls, and risk assessments.
• Review product specifications, formulations, and test methods for regulatory and quality compliance.
• Develop and execute quality validation protocols for new products, including stability studies, shelf-life testing, and product release procedures.
• Review and approve artwork, labels, and packaging components for compliance with regional and international regulations
• Verify accuracy of claims, allergen declarations, nutritional information, and batch coding.
• Work with Regulatory Affairs and Marketing to ensure packaging materials meet all applicable legal and quality standards.
• Create and deliver training programs on quality standards, regulatory updates, and best practices.
• Monitor pest control, cleaning schedules, sanitation effectiveness, and environmental hygiene standards.
• Ensure compliance with legal requirements related to food labelling, allergen management, traceability, and consumer safety.
• Benchmark industry best practices and implement innovative quality improvement initiatives to enhance customer satisfaction and operational efficiency.
• Manage quality documentation, records, SOP revisions, audit reports, training records, and compliance evidence in accordance with company policies.
• Support business growth by developing scalable quality systems and standardization processes across multiple locations.

Quality Control Officer I - Palley Ram D & Sons (Bonn Nutrient Pvt Ltd) - Ghaziabad

(2017-04 - 2020-12)

• Raw Material Quality Check: Inspected ingredients like flour, yeast, improvers, and other raw materials as per company and FSSAI standards.
• In-Process Quality Monitoring: Conducted real-time checks during bread, bun, and bakery production to maintain texture, weight, color, and uniformity.
• Finished Product Evaluation: Performed final product testing for moisture, weight, taste, and packaging quality before dispatch.
• Hygiene and Sanitation Control: Ensured adherence to GMP (Good Manufacturing Practices) and GHP (Good Hygiene Practices) across production areas.
• Documentation & Record Keeping: Maintained batch production records, QC reports, and deviation reports for traceability and audit compliance.
• Coordination with Production Team: Worked closely with production and maintenance teams to identify process issues and implement corrective actions.
• Training & Awareness: Conducted training sessions for production staff on food safety, hygiene, and quality control procedures.
• Quality System Implementation: Assisted in implementation of HACCP, ISO, and internal quality management systems.
• Compliance & Audits: Ensured compliance with FSSAI, ISO, and customer quality requirements; supported internal and external audits.
• Packaging & Label Verification: Verified packaging integrity and labeling accuracy according to product specifications.
• Calibration of Equipment: Carried out regular, monthly and annually calibration and verification of lab instruments to ensure test accuracy and reliability.
• Safety Management System Development: Developed and implemented a Health & Safety management system.

Quality Control I - Avon Food Lab Pvt Ltd

(2016-02 - 2017-03)

• Collected, received, and prepared food, water, and raw material samples for chemical, physical, and microbiological analysis.
• Performed routine quality control testing including moisture, ash, fat, protein, acidity, pH, and salt content analysis using standard methods in accordance with AOAC, IS, and FSSAI guidelines.
• Operated and maintained laboratory instruments such as pH Meter, Spectrophotometer, Refractometer, Moisture Analyzer, and other analytical equipment to ensure accurate test results.
• Conducted calibration, verification, and preventive maintenance of laboratory instruments to maintain testing accuracy and compliance requirements.
• Maintained laboratory records, test reports, calibration logs, worksheets, and quality documentation in accordance with ISO 17025 and NABL standards.
• Ensured compliance with FSSAI, BIS, ISO 17025, Good Laboratory Practices (GLP), and laboratory quality management system requirements.
• Analyzed test results, identified deviations from specifications, and reported non-conformities to laboratory management for corrective action.
• Assisted in method validation, uncertainty studies, proficiency testing, and inter-laboratory comparison programs.
• Participated in internal audits and supported external audits conducted by accreditation and regulatory agencies.
• Ensured laboratory safety, hygiene, housekeeping, and adherence to Good Laboratory Practices (GLP) and safety protocols.

Master Degree - Food Science & Technology - Bundelkhand University (2013 - 2015)

Bachelor Degree - Organic Science - Bipin Bihari Degree College (2011 - 2013)

12th (Intermediate in Science) - Nirmala Convent School

10th (High School) - Nirmala Convent School