Ankit J
Director - Global Business Services
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About
Proactive and achievement-oriented professional with over 20 years of global experience in Finance & HR domains across varied regions, skills, disciplines, levels with key focus on set up, transitions, transformation, cot effectiveness and optimal utilization of resources. Headed setup and stabilization of Global HR & Finance Shared Services, of up to 250+ FTEs, increasing revenue, building foundation of excellence, Transformation, enhancing centralization, operational efficiency and service quality.
Forward thinking person with communication, analytical, organizational, proactive & strategic skills; exceptionally well organized with a track record that demonstrates self-motivation, creativity and initiative to achieve both corporate and personal goals and excelled in assessing the customer feedback, evaluating areas of improvements & achieving higher customer satisfaction.
Experience
- Critically examined HR processes at all levels, as an HR Strategist, developed strategic policies, and improved employee satisfaction by 12% while aligning with business goals in a complex organizational framework.
- Pioneered Finance & HR Services Organization: Established Finance & HR Shared Services aligning with global strategies. In current role, built a 125+ FTE team in 3 years, covering COEs of Talent Acquisition, Compensation & Benefits, L&D, Master Data.
- Managed Global Budget: Accelerated globalization initiatives, saving $5 million annually, while managing a multi-million budget.
- Business Service Transformation by assessing the viability, cost benefits analysis and implementing Workday, ServiceNow, PeopleSoft, Oracle, UiPath, Automation Anywhere, In house built tools & applications
- Optimized Financial Processes: Led a team of 250+ FTEs in managing Accounts Payable, Accounts Receivables, Record to Report functions.
- Navigated Organizational Change: Controlled change management during acquisitions, greenfield setups, and HR restructuring, minimizing employee turnover (<8% Annualized).
- Designed Lights Out HR System: Conceived platform integration & GenAI, achieving a 55% first-time resolution rate via self-service chatbot.
Education
MBA - HR & OPERATIONS | Amity University, Delhi
B.COM – FINANCE | Delhi University, Delhi
SIX SIGMA GREEN BELT | TQMI