Ankit Singh
Customer Success | Luxury Retail Leadership | Business Development
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About
Results-driven professional with 9+ years of experience spanning luxury retail, customer experience, marketing, team leadership, and international client engagement. Proven ability to lead multicultural teams, drive customer satisfaction, support premium brand growth, and execute operational excellence across India, Dubai, and international markets. Seeking remote opportunities with global organizations in Customer Success, Account Management, Business Development, and Client Relations.
Experience
Marketing Manager - Louis Vuitton
(2024-10 - 2026-03)
- Supported international luxury brand promotion initiatives.
- Coordinated customer engagement and product launch campaigns.
- Collaborated with global teams to strengthen brand presence.
- Supported event planning and premium customer experiences.
Jewellery Sales Specialist - Starboard Cruise Services
(2024-01 - 2024-10)
- Served international clientele in a luxury retail environment.
- Promoted premium jewellery collections and seasonal products.
- Built strong customer relationships and enhanced guest experience.
- Supported merchandising and promotional campaigns.
Floor Manager - H&M
(2022-01 - 2023-12)
- Led daily retail operations and floor management.
- Managed team performance, coaching, and target achievement.
- Maintained operational standards and inventory accuracy.
- Enhanced customer service and team productivity.
Assistant Marketing Manager - The Dubai Mall
(2018-01 - 2021-09)
- Managed a multicultural team of 35 employees.
- Developed monthly and annual performance objectives.
- Achieved a 97% operational performance rating.
- Recognized as Employee of the Year for outstanding contribution.
Education
Bachelor of Technology - Civil Engineering - Graphic Era University
