CCTV & Access Control Team Leader - Digital Security Solution
(2025-12)
Managing surveillance and access control operations.
- Managing the Central Access Control system, monitoring all activities, Maintaining Records, preparing investigation reports etc.
- Sensitizing the staff and personnel of other departments about the safety and security aspects of the organization.
- Ensuring timely reporting & work with Senior Management of Operations to build a highly motivated environment.
- Good communication, people management & negotiation skills.
- Adept at working in high pressure environments with strict deadlines and multiple deliverables.
- Physically and mentally robust.
- Leading a team for installation, maintenance, and troubleshooting of CCTV and access control systems.
- Managing day-to-day surveillance operations to ensure safety and security compliance.
- Overseeing installation, testing, and commissioning of access control systems (biometric, card-based, etc.)
- Coordinating with clients, vendors, and internal teams for smooth project execution
- Monitoring system performance and ensuring timely preventive and corrective maintenance
- Handling technical support and resolving system faults and emergencies
- Maintaining reports, documentation, and system logs for audit and compliance purposes
- Always ensuring adherence to safety standards and security protocols
- Training and guiding team members on system operations and best practices
- Developing & maintaining appropriate working relationships with business units and vendors & technical staff.
- Supporting Internal & External Audits, Assurance Reviews, Control Reviews, and Investigations etc.
- Completing special projects by organizing, coordinating information and requirements, planning, arranging, and meeting schedules, and monitoring results.
- Identifying training needs, designing training programs and conducting training sessions/awareness drives for employees.
- Coordination and maintenance of systems related to Access Control System, CCTV System, and Visitor Management System (VMS).
- Interacting with clients through e-mails, meetings and daily conference calls to review and resolve operational issues as well as implementing new process & procedure changes. Arranging Client Meetings & Client Visits.
- Overall responsibility of managing the PACOM GMS (Graphical Management System) is a centralized security platform that integrates access control, video surveillance, and alarm monitoring into a single graphical interface.
- Ganz, Samsung, SANYO Close Circuit Television System, Fire Alarm System etc.
- Responsible for daily/weekly/monthly MIS reports to the Central control Team & Environmental Management team.
- Handling emergencies and crisis. Managing internal emergency helpline contacts and incident reporting applications. Ensuring quick response and supporting Investigations.
- Handling CCTV System, PACOM GMS Software, Access Control Systems, Fire Alarm System, Push to Talk systems and PA systems.
Senior Field Engineer - Bell Securitech Pvt. Ltd. - NatWest Digital Services India Pvt. Ltd., Taurs 4, Bagmane, Bangalore
(2025-06 - 2025-12-15)
Responsible for end-to-end access control system installation (PACOM), testing, commissioning, and technical support across the building.
Site Engineer - Paras Developers India Pvt. Ltd.
(2016-12 - 2025-05)
Overseeing site operations, project execution, and coordination.
Senior Executive - Bell Securities Pvt. Ltd. - The Royal Bank of Scotland, 7B Building Cyber City Gurgaon
(2008 - 2016-10)
- Standard Operating Procedures of RBS buildings to suit the local circumstances.
- Addressing the physical security & technical security concerns of the Clients and RBS employees and ensuring proper protocol for them.
- Total facility management in terms of facility and security services, interactions with the management team.
- Significant expertise in managing a wide spectrum of functions entailing training & development, employee relations, with a view to securing a sound work culture.
- Investigations with the help of CCTV and Access Control system.
- Responsible for live alarm monitoring and timely feedback reporting to the Central Control Team.
- Live / exceptional CCTV monitoring for any investigation / impression of control and providing video clip for any investigation.
- Controlling of ID badge system by controlled access systems. Providing support to more than 1500 employees for activation / initialization of access id cards and for smooth functioning of HID card reader and Access Control System.
- Ensuring of time synchronization of all security systems.
- Tracking and ensuring rectification of security system snags.
- Rendering various operations for physical building precautions such as camera observation arrangements and alarm management.
- Ensuring & supporting testing/health-check-up of security systems and safety systems carrying out within timeline (Pre- planned Preventive Maintenance).
- Managing corporate security visits, audits and client visits.
- Performing regular review of procedures and controls as to ensure effectiveness of the risk management policies.
- Reviewing all incoming emails correspondence, determined significance and delivering appropriate actions.
- Overall responsibility of managing an access control management system, CCTV System & Visitor Management System (VMS) across RBS India buildings having total more than 7000 employees.
- Managing the regional security Control Centre and the regional access control Centre systems, reports, records, etc.
- Handling of an Integrated Access Control System.
- Supporting Internal & External Audits, Assurance Reviews, Control Reviews, and Investigations etc.
- Actively participated in a successful NSG (National Security Guard) drill at The Royal Bank of Scotland, 7B Cyber City, coordinated under the leadership of Retd. Air Force Officer Ram Singh Rawat.
