Archana Thakur

Dedicated and customer-focused professional with experience in Sales, Collections and Customer Support. Strong communication, customer relationship management and problem-solving skills. Seeking a challenging opportunity where I can contribute to organizational success and continue my professional growth.

Collection Agent / Customer Support Executive - Concentrix - IT Park, Chandigarh

(2022-01 - 2026-12)

• Handled customer queries and collections professionally.
• Resolved account-related issues efficiently.
• Maintained high customer satisfaction.
• Achieved performance targets consistently.

Sales Executive - Anpurna Engineering - Panchkula

(2021-01 - 2022-12)

• Managed customer interactions and sales activities.
• Built strong customer relationships.
• Supported achievement of sales targets.

M.Com - Commerce - CCSU Meerut (2017-12)

B.Com - Commerce - CCSU Meerut (2015-12)

Class 12 - Kripa Ram Janta Inter College, Sardhana (2012-12)

Class 10 - Sant Samar Girls Inter College, Meerut (2010-12)