Arul Jeromiyas
Store Operations | Warehouse Operations | Team Handling | Customer Service
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About
Experienced warehouse and store operations professional with 10+ years of experience in e-commerce, manufacturing, entertainment, and customer service industries. Skilled in inventory control, inbound and outbound operations, manpower handling, shift planning, customer complaint resolution, and maintaining operational accuracy. Currently working as Store Incharge at Zepto, Perumbakkam.
Experience
Store Incharge - Zepto - Perumbakkam, Chennai
(2025-01)
- Managing daily store and warehouse operations including inbound, putaway, picking, and dispatch.
- Monitoring inventory accuracy and coordinating with hub and warehouse teams.
- Handling manpower allocation, attendance, and shift planning.
- Ensuring timely order processing and customer satisfaction.
Supervisor - Symrise Pvt Ltd
(2023-11 - 2025-01)
- Supervised production and warehouse support activities.
- Coordinated material movement and ensured compliance with safety procedures.
- Maintained operational records and supported daily reporting activities.
Business Owner
(2022-01 - 2023-12)
- Managed day-to-day business operations, customer service, and financial activities.
- Coordinated with suppliers and maintained inventory records.
Team Leader / Admin - Miraj Entertainment
(2018-01 - 2022-06)
- Led front-office and operational teams for smooth theatre operations.
- Prepared daily reports, handled scheduling, and supported administration activities.
- Resolved customer issues and maintained service quality standards.
Cinema Service Agent - AGS Cinemas
(2016-01 - 2018-12)
- Assisted customers with ticketing and theatre services.
- Maintained customer service standards and supported operational requirements.
Entertainment Service Provider - PVR Cinemas
(2016-01 - 2016-12)
- Supported theatre guest services and operational activities.
Customer Care / Complaint Handling - Fast Track Pvt Ltd
(2015-01 - 2016-12)
- Handled customer complaints and service-related queries.
- Coordinated with operational teams for quick issue resolution.
- Maintained customer records and follow-up communications.
Education
B.Sc. - Information Technology - E.G.S. Pillai Arts & Science College (2014-01)
