Senior Engineering Manager, Test | QA Head - Allegion PLC - Bengaluru
(2019-12 - 2026-02)
Directed the QA group and head of QA responsible for end-to-end product testing and quality delivery of IOT Smart Lock product lines, including Web apps, Mobile apps, and APIs.
- Built, scaled and mentored a team of 50+ engineers, including managers and tech leads, ensuring high performance and professional growth.
- Managed QA teams delivering and testing the smart locks (IOT devices) across North America, APAC, and EMEA regions, driving consistent quality standards globally.
- Led defect triage forums, root cause analysis sessions, PI planning sessions and release readiness reviews across multiple Agile teams.
- Collaborated with leadership and development teams in the USA, Australia, Germany, and India to streamline testing processes and accelerate release cycles.
- Managed test environment readiness, test data management, access provisioning, and release validation activities supporting multiple global product releases.
- Ensured compliance with organizational quality processes, audit requirements, security standards, and testing governance frameworks.
- Developed and executed resource strategy, budgeting, hiring, and talent development initiatives, strengthening organizational capability.
- Coordinated and Managed procurement teams, software vendors for resource augmentation relationships to ensure smooth product integration and testing.
- Led day-to-day team operations, product testing accountability, and performance evaluations, optimizing productivity and delivery quality.
- Mentored engineering managers and team leads with varying experience levels, strengthening leadership capability within the QA group.
Engineering Manager Test - Unisys - Bengaluru
(2017-06 - 2019-11)
Led end-to-end product testing and quality delivery for Biometric Identity solution, including micro services architecture, front-end portals, back-end servers, queue systems, authentication systems, mobile applications, and biometric engines.
- Designed and implemented test automation frameworks using Java, Selenium, REST Assured, and Gatling, increasing automation coverage and reliability.
- Managed and mentored distributed engineering teams across multiple locations, aligning global efforts and ensuring timely delivery.
- Directed Capex planning for hardware resources, biometric devices, and third-party software, optimizing cost-effectiveness.
- Directed recruitment, vendor management, and resource allocation, ensuring readiness for complex product delivery.
- Spearheaded test effort estimation, planning, test case design, execution, and result analysis, maintaining high-quality standards.
- Ensured risk management, bug lifecycle oversight, and production deployment validation, preventing critical product issues.
- Coordinated five Agile Scrum teams, fostering collaboration, process standardization, and efficiency.
QA Manager - Symantec - Bengaluru
(2010-08 - 2017-04)
Led QE for high-volume ecommerce and transactional platforms supporting SSL certificate purchases, renewals, subscriptions, payment workflows, customer onboarding, and digital commerce experiences.
- Executed product testing, including lifecycle validation, functional, non-functional, web security, and RESTful testing.
- Designed and deployed automation frameworks using Java and Selenium, improving testing efficiency.
- Planned and executed Disaster Recovery (DR) tests, ensuring business continuity.
- Collaborated with leadership, development, quality, product management, program management, UX, and deployment teams to align QA strategies with business goals.
- Recruited and trained QA teams, managing vendor partnerships to expand organizational capacity.
- Led test effort estimation, planning, design, and execution, mentoring engineers to achieve high-quality deliverables.
- Implemented and adhered to Agile Scrum methodology for all testing activities.
Lead Test Engineer - Hewlett-Packard - Bengaluru
(2006-06 - 2010-08)
Led end-to-end interoperability, coexistence, and system testing of HP Operations Manager suite for network management. Project: HP OpenView Operations Suite
