Avinash B
Customer Support Executive
Talent
Bengaluru, Bengaluru UrbanMember since January 25, 2023
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About
Basic knowledge of computer (Ms-office), Tally (5.4, 9.2)
Knowledge of Accounting and Banking
Strong analytical, problem solving,organizational ability
Written and communication skills,
Ability to deal with people diplomatically
Willingness to learn
Strongdesire to learn and work on new projects
Experience
- International voice process (Both Inbound and Outbound) for a period of 1Year.
- Voice and Non-Voice Process (Outbound calls and Data entry) for a period of 1 year 3 Months.
E- cosmos solutions Pvt Ltd-
- OTC: Handling customer calls providing them with the accurate information related to the medicine
- Part D: Educating the customer about medicine
- Argus: Collecting the info from external resourceand comparing with our actual data
- Handling 80-100 Customer calls per day and provide accurate details about the Scheme / Program.
- Providing Lead Generation Data across India.
- Arranging Meetingsto educate Contractors/Dealers/Stockists and Others.
Education
B.COM 2014 - 2017
PUC 2012 - 2014