Bhalchandra Chakure

Result-oriented Financial Services Leader with 19+ years of comprehensive experience spearheading Retail Asset Collections (0 DPD to Write-off), Field Operations, and Audits across Maharashtra and Karnataka. Proven track record of managing large, multi-tiered teams and overseeing high-value Home Loan and Loan Against Property (LAP) portfolios. Recognized as a Star Performer for securing six consecutive months as the top achiever in write-off portfolio recovery.

Expert in deploying legal recovery tools (SARFAESI, Sec 138 NI Act, Arbitration) and designing regional strategies that maximize collection efficiency, control NPA buckets, Write-off collection and ensure strict RBI compliance.

Regional Receivables Manager – Home Loan & LAP at CHOLAMANDALAM INVESTMENT AND FINANCE COMPANY LIMITED (2025-10 – 2026-08)

• Led end-to-end receivables & collections for 650 Cr Home Loan & LAP portfolios across the region.
• Drove collection efficiency, controlled delinquency, reduced NPAs, achieved weekly & monthly targets and improved portfolio profitability.
• Monitored DPD buckets (0 to Write-off) and strengthened roll-back and flow-forward controls.
• Led a 75+ member team of Area Receivables Managers, Branch Receivables Managers & CFEs.
• Resolved high DPD and high GV cases through using legal tools such as SARFAESI, Sec. 138 NI Act, Arbitration & EP in coordination with the legal team.
• Coordinated with legal team to initiate physical possession and auction of mortgaged properties.

Territory Manager – Collections at MAHINDRA RURAL HOUSING FINANCE LIMITED (2016-07 – 2025-10)

Strategically managed Collections, Asset Restructuring - Bad Debt, NPA Bucket Collection, Strategic Recovery Unit and Operations (Sales & Collection) assignments across multiple geographies of Maharashtra, Karnataka & Pan-South.

• Collections – Raichur – (Apr 2025–Oct 2025): Owned the state-level collections strategy for the home loan portfolio. Led and managed a large, geographically distributed team for 0 DPD to Write-off collections across Karnataka. Drove branch wise collection efficiency, Roll-forward control, NPA reduction and Write-off recovery and improved team productivity. Ensured adherence to RBI guidelines, internal policies and ethical collection practices. Reviewed MIS, dashboards and collection analytics and presented performance updates to senior management.
• Asset Restructuring Department - Bad Debt (ARD-BD) – Raichur (May 2024 – Apr 2025): Managed and maximized Write-off recovery for multi core pan-South home loan portfolio through in-house team. Executed recovery strategies across south to boost bottom-line profitability. Spearheaded legal interventions by collaborating closely with legal teams to execute SARFAESI actions, Sec 138 & Arbitration to expedite recovery. Led high-impact recovery initiatives by organizing settlement camps, conciliation camps, achieving resolution through strategic customer negotiations and OTS.
• NPA Bucket Collection (NBC) - Solapur (Apr 2021 – May 2024): Managed 90+ DPD (NPA) cases collection for Home Loan portfolio across Western Maharashtra, Konkan & part of Marathwada through in-house team of Branch Collection Managers & Collection Executives. Controlled Roll Forward Rate by minimizing forward flow and improving NPA resolution through regular case wise review, follow-up and effective utilization of legal tools in coordination with the legal team.
• Strategic Recovery Unit (SRU) - Raichur (Jan 2019 – Apr 2021): Managed Home Loan collections 180+ DPD to Write-off portfolios in Kalyana-Karnataka region through in-house team and external collection agencies. Closely coordinated with litigation teams to initiate and oversee legal proceedings, and executed aggressively with focus on resolution. Conducted conciliation and settlement camp / Lok Adalats for high DPD and Write-off cases to drive recovery through customer negotiations and OTS.
• Operations (Sales & Collection) - Raichur (Jul 2016–Jan 2019): Managed business operations in terms of sales, collections, loan quality and team management across assigned territory. Managed home loan collections from 0 DPD to Write-off stage through team of Branch Managers & Executives. Improved collection efficiency, reduced NPAs and recovered amount from Write-off portfolio through effective use of legal tools.

Senior Executive | Operations Development Unit Support at BSS MICROFINANCE PVT. LTD. (2010-12 – 2016-07)

• Collaborated to execute & take care of overall functions of operations with supervision of all branches in terms of business growth, operational quality and collections and prepared periodic MIS reports.
• Conducted regular branch visits to oversee operations, assess compliance with organizational policies and procedures, and identify areas for improvement, implementing proactive measures to mitigate risks and improve repayment rates.
• Spearheaded program expansion initiatives, including staff training, product innovation, and market diversification, customer grievance redressal, driving sustained business growth and profitability.
• Played a key role in staff recruitment, transfer, and promotions, ensuring optimal staffing levels and skill alignment with business requirements.
• Ensured customer grievance redressal and achieved closure within defined TAT; acted as a key liaison between branches and head office.

Internal Audit Associate at BHARAT FINANCIAL INCLUSION LIMITED (FORMERLY SKS MICROFINANCE) (2008-02 – 2009-10)

• Conducted comprehensive audits of branches located across Maharashtra, adhering to prescribed audit schedule & manual.
• Prepared detailed audit reports highlighting key findings, observations, and recommendations for management review and action.
• Identified and communicated high-risk issues promptly, implementing proactive measures to mitigate risks and safeguard organizational assets.
• Reviewed and evaluated systems, procedures, and policies, ensuring adherence to established standards and regulatory requirements.
• Collaborated with cross-functional teams to address audit findings, implement corrective actions, and drive continuous process improvement.

Associate at BHANGADIYA AND BHANGADIYA CHARTERED ACCOUNTANTS (2006-04 – 2008-02)

• Managed bookkeeping, bank reconciliations and accounting activities; prepared internal audit reports and supported audit assignments.

B.Com. – Dr. Babasaheb Ambedkar Marathwada University, Aurangabad (2006)