Binisha Bhayani
Senior Administrative Assistant | Billing Operations
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About
Finance Operations and O2C professional with 9+ years of experience in billing, accounts receivable, reconciliations, financial reporting, and SAP-enabled finance operations across India and Canada. Skilled in SAP, billing & AR, discrepancy resolution, aging analysis, reporting, and process improvement, with strong experience in cross-functional coordination and SLA-driven operations.
Experience
Senior Administrative Assistant | Billing Operations - Reliance Home Comfort - Canada
(2025-05 - 2026-08)
- Managed billing reconciliation activities using SAP, supporting accurate invoice processing, account tracking, and financial records.
- Reconciled aged Accounts Receivable balances and investigated billing discrepancies to support accurate financial reporting.
- Prepared and analyzed operational and portfolio performance reports to support management decision-making.
- Investigated open-order discrepancies and coordinated resolution across Operations, IT, and business teams.
- Supported SLA compliance through timely completion of billing and operational activities.
- Identified process inefficiencies and improvement opportunities to enhance operational efficiency and reduce manual workload.
- Utilized SAP, FSM, and CRM platforms for billing operations, financial reporting, workflow management, and issue tracking.
Assistant Manager - Administration - Reliance Home Comfort - Canada
(2024-02 - 2025-04)
- Prepared and analyzed daily and weekly operational and financial reports for management review and decision-making.
- Coordinated cross-functional resolution of operational and billing issues involving Operations, IT, and business teams.
- Identified process inefficiencies and recommended workflow improvements to improve operational effectiveness.
- Supported continuous improvement initiatives focused on quality, compliance, service excellence, and operational efficiency.
- Reconciled aged Accounts Receivable balances and investigated billing discrepancies to maintain account accuracy.
- Maintained financial records, operational documentation, and reporting required for audit readiness and internal financial controls.
- Managed billing and operational inquiries from internal stakeholders and external clients, coordinating timely issue resolution.
Equity & Derivatives Analyst - Share India Algo Plus Pvt. Ltd - India
(2022-10 - 2023-11)
- Managed domestic and international payment transfers while ensuring timely and accurate execution.
- Prepared SWIFT payment messages and transaction-related financial correspondence.
- Handled treasury operations including foreign exchange and securities transactions.
- Conducted payment investigations, recalls, amendments, and reconciliations to resolve discrepancies.
- Applied options strategies such as straddles and strangles to reduce market risk exposure.
Purchasing Manager - Lodha Developers Ltd - India
(2021-09 - 2022-09)
- Managed customer loan and legal documentation processes using Salesforce (SFDC).
- Collaborated with banking partners to resolve customer and payment-related issues efficiently.
- Handled financial transaction reporting and operational payment activities.
- Maintained accurate customer records and managed client communications using Salesforce (SFDC) to support operational efficiency.
Associate Billing & MIS - Godrej Project Development Ltd - India
(2019-02 - 2021-08)
- Processed vendor invoices, service entries, GRNs, and advance payments using SAP.
- Managed vendor payment reconciliations and outstanding reports using SAP transaction codes FBL1N and ME23N.
- Investigated and resolved invoice discrepancies to support accurate vendor accounts and timely payment processing.
- Prepared financial reports and management dashboards using Excel, Pivot Tables, and VLOOKUP.
- Supported payroll and finance operations across multiple projects.
- Maintained accurate billing and financial data to support reporting, reconciliation, and operational decision-making.
Financial Analyst - Intelenet Global Service - India
(2017-06 - 2019-01)
- Processed vendor invoice bookings, payment transactions, bank reconciliations, and journal entries using SAP.
- Supported month-end closing activities, financial reporting, and P&L reconciliation.
- Monitored customer and vendor aging and supported statutory payment tracking.
- Performed account reconciliations and investigated discrepancies to maintain financial accuracy.
- Collaborated with cross-functional teams to improve O2C workflows and cash-flow management.
- Supported day-to-day finance operations while maintaining accurate transaction records and reporting.
Accounts and Billing Specialist - ATC Clearing and Shipping Ltd - India
(2014-05 - 2017-06)
- Managed import/export billing, invoice preparation, vendor payments, and account reconciliations.
- Responded to billing inquiries and coordinated invoice corrections with Operations and Finance teams.
- Tracked invoices and outstanding vendor payments to support timely settlement.
- Prepared accounting entries including credit notes, debit notes, and billing adjustments.
- Coordinated with internal teams to investigate billing discrepancies and maintain accurate transaction records.
- Supported day-to-day accounting and billing activities across operational requirements.
Education
Bachelors - Accounting & Finance - Mumbai University (2011 - 2014)