Chandra Kunamneni

Senior Manager with 18+ years of experience in Program Management, Business Intelligence, and Analytics across global financial services. Proven expertise in data engineering, dashboard development, process automation, and risk governance. Skilled in leading cross-functional teams, driving operational efficiency, and delivering enterprise-wide initiatives. Adept at leveraging Microsoft Fabric, Power Platform, and Power BI to enable data-driven decision-making and business transformation.

Sr. Manager – GTS Business Intelligence & Analytics (Microsoft Fabric & Power Platform) at State Street Corporate Services (Mumbai) Pvt Ltd (Present)

• Designed and deployed 30+ enterprise Power BI dashboards for vendor management, client engagement and third-party risk assessment, improving performance and user adoption by 30%.
• Partnered with clients to translate business needs into technical solutions, strengthening stakeholder engagement.
• Implemented automation solutions using SharePoint, Power Apps, and Power Automate, streamlining data collection and approval processes across GTS functions.

GTS COO – PMO Governance (Global Transitions Risk Assessment Consultant & PMO) at State Street Corporate Services (Mumbai) Pvt Ltd

• Delivered weekly leadership dashboards on seating occupancy and resource allocation across global sites.
• Provided governance and risk oversight for outsourcing/transition programs, ensuring compliance with regulatory standards.
• Conducted quality reviews of due diligence documents, enhancing proposal consistency.
• Managed the GTRA repository, tracking all transition types enterprise-wide.
• Oversaw business planning, hiring, training, and transitions, ensuring milestones were achieved and deviations escalated.
• Led SLA/KPI enhancements and automation projects to improve operational performance.

Senior Software Engineer – Customer Experience Production Services at Bank of America Continuum India Pvt Ltd (2006-12 – 2017-12)

• Managed governance programs for production applications, focusing on risk, compliance, resilience, and availability.
• Published Customer Experience Scorecards tracking failed interactions, availability, and production defects.
• Partnered with problem managers to deliver incident analysis, root cause reporting, and proactive remediation.
• Supported Business Continuity planning and asset management optimization.

Assistant Manager – Global Migrations & Project Management at Bank of America Continuum India Pvt Ltd

• Supported migration managers with project execution, risk reviews, and escalation management.
• Developed SharePoint project sites for lifecycle tracking, reporting, and collaboration.
• Created SOPs, facilitated leadership meetings, and ensured execution of key initiatives.
• Supported enterprise-wide digital dashboards for performance tracking and managed metrics collection, user access, and Sigma score reporting.
• Partnered with Black Belts and process owners to embed governance changes.

B.Sc. in Computers – Aurora Degree College, Osmania University