Chandrani

Dynamic and results-driven Human Resources professional with extensive experience across HR Operations, HR Business Partnering, Payroll Administration, Employee Relations, Talent Acquisition, and Performance Management. Proven ability to build strong organizational culture, manage end-to-end HR processes, and implement strategic HR initiatives that improve workforce efficiency and employee engagement. Skilled in conflict resolution, compliance management, succession planning, and organizational development with strong analytical and problem-solving abilities.

Adept at working in fast-paced environments with a focus on operational excellence and people-centric solutions.

Head of HR - GLOBAL COLLEGE OF NURSING - Bangalore

(2025-11 - 2026-06)

• Leading HR operations including on-boarding, workforce planning etc. Optimized recruitment processes via sourcing screening and interviewing to attract top tier talents for critical position within the organization.
• Developing and implementing succession planning strategies for leadership continuity
• Managing end-to-end employee life-cycle and HR policy compliance
• Driving talent acquisition processes for critical organizational roles
• Enhancing HR systems and improving employee engagement initiatives
• Coordinated payroll, leave management, and HR operations

Entrepreneur - SELF-EMPLOYED - Bangalore

(2022-12 - 2025-10)

• Managed full business operations including workforce administration and client handling
• Handled customer relations, service delivery, and operational planning
• Implemented cost control strategies to improve profitability
• Led team coordination and business expansion initiatives
• Utilized digital marketing strategies for brand growth and visibility

HRBP Lead - CONCENTRIX - Bangalore

(2019-04 - 2022-08)

• Served as HR Business Partner Lead, supporting employee lifecycle management
• Managed Employee relations, Separation process, exit interviews, grievance handling, POSH and disciplinary actions ( issuing of warning letters to removal from system)
• Conducted performance reviews, skip-level/round table meetings, and engagement discussions
• Supported Induction, Training , Panel Interviews and Internal hiring processes
• Implemented HR policies, SOPs, and Compliance frameworks
• Led CSR initiatives and employee engagement programs such as RnR and LAA
• Advised managers on EWS report, Attrition control, PIP process, Performance improvement and workforce planning

Business HR - COLLEBERA - Bangalore

(2018-11 - 2019-01)

• Managed employee transitions including on-boarding, promotions, and exits
• Handled HR helpdesk and resolved employee queries
• Ensured SLA compliance in HR service delivery
• Coordinated payroll, leave management, and HR operations
• Maintained HR documentation and process governance

Payroll Specialist (Admin) - JP MORGAN CHASE - Bangalore

(2014-09 - 2016-05)

• Managed end-to-end payroll processing for North America region
• Ensured accurate salary disbursement and compliance adherence
• Resolved payroll discrepancies and employee payment issues
• Maintained payroll databases and reporting systems
• Coordinated with cross-functional teams for payroll accuracy

HR Manager - EDUVOLKS TECHNOLOGIES - Bangalore

(2012-10 - 2014-03)

• Managed recruitment, on-boarding, and HR operations
• Supported performance management and employee development programs
• Handled employee grievances and HR compliance
• Assisted in training & development and talent management initiatives
• Coordinated performance reviews and HR analytics reporting

HR Manager - CONNAISSANCES HUT TRAINING & CONSULTING - Bangalore

(2012-01 - 2012-06)

• Managed recruitment life-cycle including sourcing and interviews
• Supported employee on-boarding and training coordination
• Assisted performance management and HR reporting
• Maintained HR documentation and employee records
• Coordinated client training programs and HR support activities

HR Coordinator - FORTUNE HUB CONSULTANTS - Bangalore

(2010-09 - 2011-04)

• Handled end-to-end recruitment for ITES/IT and candidate coordination
• Conducted screening, interviews, and client coordination
• Supported payroll processing and HR back-end operations
• Managed staffing requirements for MNC clients

Back End Executive - BHARTI AIRTEL LTD - Kolkata

(2006-08 - 2007-08)

• Coordinated with engineers to allign their daily operations with customers
• Monitored routine activities to ensure customers satisfaction
• Managed churn and inactive telephone lines to ensure timely customer recharges
• Responded to calls addressing connection problems and resolved issues promptly
• Devised new guidelines by working closely with HR teams and analysing changing trends
• Supervised end-to-end HR process to enhance workforce productivity

MBA - HR & Marketing - Bangalore University

B.A ( Hons.) - Travel & Tourism - Calcutta University

MTM - Tourism - IGNOU

Higher Secondary & Secondary Education - West Bengal Board Of Secondary and Higher Secondary Education