Chinmaya Kumar

Experienced operations and business development professional with expertise in operations management, team leadership, process optimization, stakeholder management, and business growth strategies. Skilled in handling cross-functional operations, KPI management, CRM systems, workflow optimization, and customer relationship management across multiple organizations.

Operations Manager - Anuhai Hanhai New Material Corporation - China

(2026-02)

• Managing operational activities and business workflows.
• Coordinating with multiple departments to improve operational efficiency.
• Handling process optimization and strategic execution.

Operations Senior Team Lead - Infinity Learn - Bengaluru

(2025-12 - 2026-02)

• Led operations teams and managed key performance indicators (KPIs).
• Conducted performance reviews and workflow optimization.
• Managed vendor relationships and escalation handling.
• Collaborated with finance, sales, and product teams for operational scalability.

Senior Operations Team Lead - Vedantu - Bengaluru

(2024-12 - 2025-12)

• Managed daily operational activities and cross-functional coordination.
• Improved workflows and implemented standard operating procedures (SOPs).
• Handled escalations and ensured smooth business continuity.
• Maintained operational consistency and service quality.

Business Development Associate - BYJU'S - Bengaluru

(2023-06 - 2024-12)

• Managed consultative sales and student enrollment processes.
• Handled CRM pipeline management and lead generation.
• Coordinated with marketing and operations teams to improve conversions.
• Managed stakeholder communication and customer relationship management.
• Mentored team members and supported onboarding processes.

Bachelor of Technology (B.Tech) - Computer Science - Koustuv Group of Institutions

Higher Secondary Education - Saibrundaban Institution of Science and Technology

Secondary Education - RK Residential School