Debadrita Acharjee

Dedicated and customer-focused professional with experience in customer service and lead generation. Skilled in handling customer queries, resolving issues efficiently, and building positive customer relationships. Strong communication and interpersonal skills with the ability to engage customers and understand their needs. Seeking a Customer Service Executive position where I can contribute to customer satisfaction and organizational growth.

Customer Service Executive at Ion Exchange (2025-02 – 2025-09)

• Handled customer inquiries through various communication channels.
• Resolved customer concerns and provided timely solutions.
• Maintained a high level of customer satisfaction through effective communication.
• Coordinated with internal teams to address customer requirements and service issues.
• Ensured accurate documentation of customer interactions.

Lead Generation Executive at Frankfinn Institute of Air Hostess Training (2025-11 – 2026-06)

• Contacted prospective students and parents to provide information about courses and career opportunities.
• Generated leads through effective communication and relationship-building skills.
• Motivated and convinced prospective candidates to visit the institute for counseling and admissions.
• Maintained lead records and followed up regularly to maximize conversions.
• Assisted in achieving admission and lead generation targets.

Bachelor of Technology (B.Tech) in Civil Engineering – JIS College of Engineering (2023)