Deeksha Tomar

Motivated and customer-focused professional pursuing B.Com LL.B, seeking a Customer Service Executive position where I can utilize my communication, problem-solving, sales, and customer relationship management skills. Eager to contribute to organizational growth by delivering exceptional customer experiences while continuously enhancing my professional knowledge and skills.

Customer Service - Eassons Transport Group - 1505 Harrington road, Coldbrook, Nova Scotia, B4N 3V7

• Handled customer inquiries through phone, email, and chat support.
• Resolved customer complaints and provided timely solutions.
• Maintained strong relationships with customers and clients.
• Assisted customers with service information and issue resolution.
• Conducted follow-ups to ensure customer satisfaction and retention.
• Coordinated with internal teams to resolve customer concerns efficiently.
• Maintained accurate customer records and documentation.
• Supported sales activities through lead generation and customer engagement.

Higher Secondary Education - Vidya Bhavan Public School (2023)

B.COM LL.B - Jiwaji University