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Deeksha Tomar

Deeksha Tomar

Customer Service

Talent
GwaliorMember since August 5, 2026
Customer ServiceComplaint ResolutionChat SupportClient Relationship ManagementLead GenerationB2C SalesCommunication SkillsTeam CollaborationDocumentationMicrosoft ExcelCustomer Retention
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Customer ServiceComplaint ResolutionChat SupportClient Relationship ManagementLead Generation

About

Motivated and customer-focused professional pursuing B.Com LL.B, seeking a Customer Service Executive position where I can utilize my communication, problem-solving, sales, and customer relationship management skills. Eager to contribute to organizational growth by delivering exceptional customer experiences while continuously enhancing my professional knowledge and skills.

Experience

Customer Service - Eassons Transport Group - 1505 Harrington road, Coldbrook, Nova Scotia, B4N 3V7

  • Handled customer inquiries through phone, email, and chat support.
  • Resolved customer complaints and provided timely solutions.
  • Maintained strong relationships with customers and clients.
  • Assisted customers with service information and issue resolution.
  • Conducted follow-ups to ensure customer satisfaction and retention.
  • Coordinated with internal teams to resolve customer concerns efficiently.
  • Maintained accurate customer records and documentation.
  • Supported sales activities through lead generation and customer engagement.

Education

Higher Secondary Education - Vidya Bhavan Public School (2023)

B.COM LL.B - Jiwaji University

Skills

Customer Service

Reviews

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