Deeksha Tomar
Customer Service
Talent
GwaliorMember since August 5, 2026
Customer ServiceComplaint ResolutionChat SupportClient Relationship ManagementLead GenerationB2C SalesCommunication SkillsTeam CollaborationDocumentationMicrosoft ExcelCustomer Retention
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Customer ServiceComplaint ResolutionChat SupportClient Relationship ManagementLead Generation
About
Motivated and customer-focused professional pursuing B.Com LL.B, seeking a Customer Service Executive position where I can utilize my communication, problem-solving, sales, and customer relationship management skills. Eager to contribute to organizational growth by delivering exceptional customer experiences while continuously enhancing my professional knowledge and skills.
Experience
Customer Service - Eassons Transport Group - 1505 Harrington road, Coldbrook, Nova Scotia, B4N 3V7
- Handled customer inquiries through phone, email, and chat support.
- Resolved customer complaints and provided timely solutions.
- Maintained strong relationships with customers and clients.
- Assisted customers with service information and issue resolution.
- Conducted follow-ups to ensure customer satisfaction and retention.
- Coordinated with internal teams to resolve customer concerns efficiently.
- Maintained accurate customer records and documentation.
- Supported sales activities through lead generation and customer engagement.
Education
Higher Secondary Education - Vidya Bhavan Public School (2023)
B.COM LL.B - Jiwaji University
Skills
Customer Service