Customer Support
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I have over 4 years of experience in customer support, client coordination, and sales support roles. I have worked closely with domestic and international clients, handling inquiries, resolving issues, and ensuring smooth service delivery.
I have over 4 years of experience in customer support and sales coordination, primarily handling domestic and international clients. My role involved managing customer queries through calls, emails, and chat while ensuring timely issue resolution and high customer satisfaction.
I have worked extensively with CRM tools like HubSpot and Zoho CRM for lead management, follow-ups, and maintaining accurate customer records. I also have experience explaining service processes, coordinating with internal teams, and working in target-driven environments.
Additionally, I have exposure to patent-related services, including providing information about utility and design patent filing processes. I am comfortable handling irate customers, multitasking, and adapting to new systems quickly.
I am now looking to grow into a more structured and growth-oriented role where I can apply my communication, coordination, and analytical skills effectively.
