Drishya M P

Professional with experience in a corporate environment, bringing strong adaptability, problem-solving, communication, and coordination skills, complemented by a Bachelor of Business Administration in Tourism & Hospitality Management. Experienced in working in structured, process-driven environments and handling responsibilities with accuracy, ownership, and professionalism. Interested in business operations, executive support, stakeholder coordination, and cross-functional execution.

Seeking opportunities in business operations, executive support, stakeholder coordination and cross-functional execution where I can leverage my corporate experience and client-facing skills.

Service Ambassador at Deloitte (2024-08 – 2026-08)

• Served as a key point of contact for clients, professionals and visitors, representing Deloitte as the face of the organization and ensuring a seamless workplace experience.
• Coordinated client visits, management meetings and team activities, ensuring approvals, space reservations, room readiness and special requirements were completed on time.
• Coordinated with Facilities, Engineering, AV, Housekeeping, Operations and Security teams for meeting setups, seating, cleaning, lighting, AC and audio-visual requirements.
• Managed last-minute client and professional requests, coordinating across teams and obtaining necessary approvals to deliver timely solutions.
• Communicated with professionals and stakeholders through coordination and approval emails, provided on-site assistance during visits/events, and followed up for post-event feedback.

Executive- Accounts Receivable at Omega Healthcare, Hyderabad (2022-05 – 2023-11)

• Managed accounts receivable activities across UPMC, Boston Medical Center (BMC) and Self-Pay projects, handling account research and claim follow-up.
• Performed denial analysis, insurance follow-up, appeals, and patient collections, resolving outstanding accounts and progressing claims toward resolution.
• Utilized EPIC and MMIS tools for claim management, account research and project-specific workflows across denial management and self-pay operations.

BBA in Tourism and Hospitality Management – National Institute of Tourism and Hospitality Management | JNTU, Hyderabad (2017 – 2021)