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Durgesh Jain

Durgesh Jain

Operations Manager | Program & Business Operations | Franchise & Multi-Site Management

Talent
DelhiMember since July 16, 2026
Business OperationsTeam Leadership
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Business OperationsTeam Leadership

About

Operations and program management professional with 13+ years leading multi-location teams, franchise networks, and client-facing operations across education, EdTech, and real-estate investment consulting. Track record of scaling operations across 10-31 sites at a time, training and mentoring 100+ staff, driving double-digit growth in enrollment/conversion, and building trust-based stakeholder relationships that closed transactions worth ₹8 crore. Skilled at process design, cross-functional team leadership, and turning operational data into service-quality improvements.

Experience

Investment Advisor - IA Wealth

(2025-10)

Luxury Real Estate Investment Consulting

  • Advise investors on premium residential opportunities with Grade-A developers, managing the end-to-end journey from consultation through booking.
  • Facilitated property transactions worth ₹8 crore through relationship-based, trust-driven consulting.
  • Built a growing investor pipeline through referrals and strategic networking; specialize in long-term wealth-creation strategies via primary market investments.

School Operations Manager - Omotec (EdTech Robotics)

(2024-09 - 2025-09)

  • Owned end-to-end operations across 10 partner schools, ensuring consistent service delivery and program quality.
  • Led and mentored a team of 25 robotics trainers, driving performance and instructional standards.
  • Improved school retention through proactive, relationship-first account management.
  • Delivered RoboFest events across all partner schools on time and to budget.
  • Ran teacher training and academic implementation reviews that lifted student and school satisfaction.

Academic Manager - Peas in Pod

(2023 - 2024)

  • Directed academic operations across 31 franchise centres nationwide.
  • Trained 100+ teachers on curriculum delivery and classroom excellence.
  • Conducted academic audits across 20 schools and designed curriculum frameworks and lesson plans used network-wide.
  • Strengthened franchise quality through continuous monitoring, coaching, and mentoring.

Coordinator & Admission Counsellor - Amity International School

(2023 - 2023)

  • Managed admissions for Grades VI–IX, improving conversion through personalized counselling.
  • Increased parent engagement and student retention while coordinating academic and administrative processes.

Admission Counsellor - Delhi Public School

(2023 - 2023)

  • Managed admissions and parent counselling; maintained ERP and student records.
  • Partnered with academic teams to streamline and enhance the admissions experience.

Academic Coordinator & Admission Counsellor - Pathshala Kindergarten

(2020 - 2022)

  • Grew admissions from 10 to 80 students within one year through targeted counselling and relationship management.
  • Coordinated academic planning and operations, improving overall parent satisfaction.

Kindergarten Teacher & LKG Head - The Poly Kids School, Dehradun - Dehradun

(2014 - 2017)

  • Led academic activities and curriculum implementation across 11 branches.
  • Received the Best Teacher Award (2017).

English Teacher, Grades IX–X - The Poly Kids School, Dehradun - Dehradun

(2010 - 2012)

Primary Teacher - The Poly Kids School, Dehradun - Dehradun

(2007 - 2010)

Education

Master of Computer Applications - Computer Applications

Bachelor of Computer Applications - Computer Applications

Bachelor of Education - Education

NPTT – Nursery Primary Teacher Training - Teacher Training

Skills

Operations ManagerProgram & Business OperationsFranchise & Multi-Site Management

Reviews

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