Durgesh Jain
Operations Manager | Program & Business Operations | Franchise & Multi-Site Management
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About
Operations and program management professional with 13+ years leading multi-location teams, franchise networks, and client-facing operations across education, EdTech, and real-estate investment consulting. Track record of scaling operations across 10-31 sites at a time, training and mentoring 100+ staff, driving double-digit growth in enrollment/conversion, and building trust-based stakeholder relationships that closed transactions worth ₹8 crore. Skilled at process design, cross-functional team leadership, and turning operational data into service-quality improvements.
Experience
Investment Advisor - IA Wealth
(2025-10)
Luxury Real Estate Investment Consulting
- Advise investors on premium residential opportunities with Grade-A developers, managing the end-to-end journey from consultation through booking.
- Facilitated property transactions worth ₹8 crore through relationship-based, trust-driven consulting.
- Built a growing investor pipeline through referrals and strategic networking; specialize in long-term wealth-creation strategies via primary market investments.
School Operations Manager - Omotec (EdTech Robotics)
(2024-09 - 2025-09)
- Owned end-to-end operations across 10 partner schools, ensuring consistent service delivery and program quality.
- Led and mentored a team of 25 robotics trainers, driving performance and instructional standards.
- Improved school retention through proactive, relationship-first account management.
- Delivered RoboFest events across all partner schools on time and to budget.
- Ran teacher training and academic implementation reviews that lifted student and school satisfaction.
Academic Manager - Peas in Pod
(2023 - 2024)
- Directed academic operations across 31 franchise centres nationwide.
- Trained 100+ teachers on curriculum delivery and classroom excellence.
- Conducted academic audits across 20 schools and designed curriculum frameworks and lesson plans used network-wide.
- Strengthened franchise quality through continuous monitoring, coaching, and mentoring.
Coordinator & Admission Counsellor - Amity International School
(2023 - 2023)
- Managed admissions for Grades VI–IX, improving conversion through personalized counselling.
- Increased parent engagement and student retention while coordinating academic and administrative processes.
Admission Counsellor - Delhi Public School
(2023 - 2023)
- Managed admissions and parent counselling; maintained ERP and student records.
- Partnered with academic teams to streamline and enhance the admissions experience.
Academic Coordinator & Admission Counsellor - Pathshala Kindergarten
(2020 - 2022)
- Grew admissions from 10 to 80 students within one year through targeted counselling and relationship management.
- Coordinated academic planning and operations, improving overall parent satisfaction.
Kindergarten Teacher & LKG Head - The Poly Kids School, Dehradun - Dehradun
(2014 - 2017)
- Led academic activities and curriculum implementation across 11 branches.
- Received the Best Teacher Award (2017).
English Teacher, Grades IX–X - The Poly Kids School, Dehradun - Dehradun
(2010 - 2012)
Primary Teacher - The Poly Kids School, Dehradun - Dehradun
(2007 - 2010)
Education
Master of Computer Applications - Computer Applications
Bachelor of Computer Applications - Computer Applications
Bachelor of Education - Education
NPTT – Nursery Primary Teacher Training - Teacher Training

