Entertainment Channel
Customer Support & Operations Executive
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About
Energetic, proactive, and result-oriented professional with 6 months of field experience at Kamal Finance (Yes Bank Partner) as a Field Officer. Skilled in Computer Operations (RSCIT Certified), Customer Relationship Management, and effective communication in English and Hindi. Proficient in MS Word, MS Excel, and PowerPoint. Demonstrated ability in client interaction, conflict resolution, and field coordination with a strong positive attitude and problem-solving focus.
Experience
Field Officer at Kamal Finance (Yes Bank Partner)
- Managed field operations, client onboarding, and customer relationship management efficiently across operational areas.
- Addressed customer queries and provided prompt resolutions to build long-term trust and enhance service quality.
- Maintained daily operational records and generated performance logs using computer applications.
- Coordinated effectively with team members and superiors to achieve target operational goals within timelines.
Education
Bachelor of Arts (B.A.)
Senior Secondary – Board of Secondary Education, Rajasthan (BSER Ajmer)
Secondary – Board of Secondary Education, Rajasthan (BSER Ajmer)