Gatha Simpson
Team Leader
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About
I have 8 years of experience in customer services, Team management and allocation of work and completing it on timely manner, implementation of staffing, training and scheduling issues and preparing team rosters, handling queries and resolved in timely manner, working on pending claims / insurance and getting it worked by the team, managing reports and documentation for day-to-day operations, Confident and motivational to handle pressure and work within the team to achieve the goal to the highest expectation. Proficient in using Microsoft office Applications
Experience
I have 8 years of experience in customer services, Team management and allocation of work and completing it on timely manner, implementation of staffing, training and scheduling issues and preparing team rosters, handling queries and resolved in timely manner, working on pending claims / insurance and getting it worked by the team, managing reports and documentation for day-to-day operations, Confident and motivational to handle pressure and work within the team to achieve the goal to the highest expectation. Proficient in using Microsoft office Applications
Education
Bachelor degree in business management .