Gatik Sindhi

Dynamic Retail and Business Development professional with 11+ years of experience in luxury retail HNI client expert, store operations, customer relationship management, and business expansion. Proven expertise in driving sales growth, managing large-format retail stores, handling premium clientele, and building strategic partnerships with architects, designers, and corporate clients.

Sr. Sales Manager - The Sleep Company - Mid-town Delhi

(2025-10)

• Managed end-to-end retail operations across 4 store locations, overseeing sales, staffing, inventory
• Generated ₹2.7 crore in individual business in first 6 month through strategic acquisition of HNI/UHNI clients and successful conversion of high-value corporate leads across North and East India.
• Delivered a combined business of ₹2.34 crore, consistently driving revenue growth and operational efficiency.
• Base Location Kirti Nagar as the highest-performing store, achieving ₹1.20 crore in sales with a UPT of 3.7.
• Improved team productivity and sales conversion through effective planning, coaching, and performance management. Contributed to the sale of approximately 1,960+ units across all stores while maintaining high service standards and business profitability.

Store Design Manager - The White Teak - Ludhiana

(2025-02 - 2025-10)

• Managed a ₹3 Crore monthly business portfolio, generating ₹95 Lakhs–₹1.10 Crore through COCO stores and ₹70–90 Lakhs through dealer channels.
• Led business development, client acquisition, commercial negotiations, and deal closures to drive consistent revenue growth.
• Identified new market opportunities and developed relationships with high-value clients and channel partners.
• Collaborated with leading architects and design firms, including Fusion Studio, Atelier, Knesta, GMI Infra, Homeland, and Space Matters.
• Managed premium product categories, including furniture, home décor, lighting, fabrics, floral arrangements, and green décor solutions.

Store Manager - Pure Home (DLF Brands)

(2023-10 - 2025-02)

• Delivered consistent monthly sales of ₹35–40 Lakhs, achieving peak festive (Diwali) sales of ₹95 Lakhs–₹1.30 Crore—one of the highest-performing stores in the Punjab region.
• Managed end-to-end store operations, including staffing, scheduling, inventory management, merchandising, and customer service.
• Recruited, trained, and mentored store teams to improve operational efficiency and sales performance. Monitored financial performance, implemented sales strategies, and optimized inventory planning to maximize profitability.

Floor Manager - The White Crow Store (Reliance Retail) - Elante Mall, Chandigarh

(2021-12 - 2022-08)

• Recognized as the highest-performing Sales Manager, consistently generating individual sales of approximately ₹40 Lakhs per month.
• Achieved Best-in-Class Made-to-Measure sales for Canali and Giorgio Armani, including a single-day sale of ₹12 Lakhs.
• Successfully converted premium clients during an exclusive Tiffany event, generating ₹6 Lakhs in sales within a single day during the two-day campaign.
• Managed a 7,000 sq. ft. luxury retail store comprising 10 departments, ensuring operational excellence and an elevated customer experience.
• Handled premium luxury brands including Giorgio Armani, Canali, Hugo Boss, Salvatore Ferragamo, Bally, Coach, and managed both offline retail operations and the AJIO online sales channel.

Store Manager - Dyson | Rand-ware / Tresor Pvt Ltd

(2018-12 - 2021-11)

• Responsible for achieving department topline and bottom-line targets.
• Managed audits, customer service standards, and operational efficiency.
• Improved overall customer experience and store image.

Assistant Manager - OPPO Mobile Pvt. Ltd.

(2015-09 - 2018-01)

• Managed retail operations and staff coordination.
• Performed planning, organizing, staffing, leading, and controlling functions.
• Assisted in achieving sales targets and operational efficiency.

Bachelor of Business Administration - BBA

Certified corporate Management - Management - Miller Mymann Inc USA