Gowtham Vetrivel

Results-driven Logistics & Operations Lead with 4+ years of experience building scalable operating models, driving performance management, and implementing data-driven improvements in high-volume logistics environments. Proven track record in leveraging analytics to optimize supply chain operations, improve inventory accuracy, and reduce costs by identifying bottlenecks and translating insights into scalable solutions. Strong foundation in KPI design, forecasting, and performance tracking, with hands-on experience monitoring turnaround time, service levels, and operational efficiency.

Adept at partnering cross functionally with product, engineering, finance, and operations teams to support roadmap execution, system integrations, and continuous improvement initiatives. Known for bridging business needs and technical execution through structured problem-solving, stakeholder alignment, and clear communication to deliver measurable operational and growth outcomes.

Logistics & Freight Operations Lead (Freelance) at Globe Freight Lines (2024-12 – Present)

• Owned strategic planning, growth forecasting, and led end-to-end operational execution across assigned regions, ensuring high service quality, partner performance, and customer satisfaction.
• Directed cross-functional projects integrating systemized logistics and automation tools for operational efficiency.
• Streamlined order fulfilment operations and defined, tracked, and optimized key performance indicators (KPIs) from both in-process and output perspectives to drive data-informed decisionmaking.
• Configured and maintained Supply Chain Management (SCM) business processes and supported integrated planning initiatives, aligning stakeholders across functions to streamline sales and operations planning (S&OP) cycles.
• Aligned inventory with demand forecasts in supply chain by collaborating with procurement and contributing SME-level insights for effective decision-making.
• Analysed operational metrics such as fulfilment rate, turnaround time, partner productivity, and service quality, identifying improvement opportunities.
• Build and maintain strong relationships with key stakeholders across the organization with strong planning, organizational, and communication skills.
• Applied hypothesis-driven problem solving to evaluate growth opportunities, identify bottlenecks, and inform strategic decision-making in ambiguous, fast-moving environments.
• Executed end-to-end settlement and Implemented process improvements and operational SOPs to enhance scalability and service consistency across locations.
• Monitored key performance indicators (KPIs) and business metrics post-implementation, identifying deviations and driving continuous improvement initiatives.

Transportation Specialist at Amazon (2021-09 – 2024-10)

• Coordinated complex transportation logistics and designed, optimized, and implemented end to-end global planning processes covering Demand Capture, Stocking, Forecasting, and Deployment.
• Highly analytical supply chain and manage vendor relationships and contracts to ensure service reliability and cost efficiency.
• Streamlined complex business flows to drive faster decision-making and execution across planning, operations, and stakeholders, while leveraging strong supplier relationship management and negotiation skills to optimize purchasing conditions.
• Applied e-Sourcing tools to drive transparency, competitive bidding, and efficiency across the sourcing process.
• Supported end-to-end logistics operations and coordinated with cross-functional and cross regional stakeholders to align planning strategies and Mentored team members in project execution, risk handling, and cross-functional communication.
• Led S&OP (Sales & Operations Planning) processes to align production, supply, and demand across cross-functional teams and historical data to develop precise demand forecasts, minimizing stockouts and reducing overstock by implementing proactive inventory strategies.
• Leveraged data analytics to monitor KPIs and support strategic planning for business growth and built strong stakeholder relationships and communicated key initiatives effectively.
• Partnered with procurement and finance teams to monitor transportation spend, implement cost saving initiatives, and reconcile logistics invoices in alignment with budget forecasts.
• Led end-to-end project delivery, ensuring adherence to quality and regulatory standards.
• Proven ability to coach, mentor, and develop high-performing consulting teams.
• Built scalable dashboards and monthly reporting cadences using SQL and advanced Excel to track KPIs, risks, and plan variances.
• Mentored teams in data analytics and process optimization, aligning deliverables with business and customer KPIs.
• Collaborated with cross-functional teams (operations, supply chain, customer support, and analytics) to streamline service delivery and resolve operational bottlenecks.
• Led weekly syncs with operations, planning, and created reports and executive presentations to share insights with senior leadership.
• Streamlined order fulfilment operations and defined, tracked, and optimized key performance indicators (KPIs) from both in-process and output perspectives to drive data-informed decisionmaking.
• Configured and maintained Supply Chain Management (SCM) business processes and supported integrated planning initiatives, aligning stakeholders across functions to streamline sales and operations planning (S&OP) cycles.
• Aligned inventory with demand forecasts in supply chain by collaborating with procurement and contributing SME-level insights for effective decision-making.
• Analysed operational metrics such as fulfilment rate, turnaround time, partner productivity, and service quality, identifying improvement opportunities.
• Build and maintain strong relationships with key stakeholders across the organization with strong planning, organizational, and communication skills.
• Applied hypothesis-driven problem solving to evaluate growth opportunities, identify bottlenecks, and inform strategic decision-making in ambiguous, fast-moving environments.
• Executed end-to-end settlement and Implemented process improvements and operational SOPs to enhance scalability and service consistency across locations.
• Monitored key performance indicators (KPIs) and business metrics post-implementation, identifying deviations and driving continuous improvement initiatives.
• Drove continuous improvement projects focused on operational excellence, service innovation, and growth.
• Worked closely with cross-functional teams (technical consultants, developers, testing teams) to drive on-time, quality delivery.
• Led vendor onboarding and training for 20+ partners, improving service quality and reducing operational escalations.
• Managed escalations and delivery exceptions across high-volume lanes, consistently meeting service level agreements (SLAs) under tight deadlines.

Intern at Royal Enfield Motors (2016-09 – 2016-12)

• Assisted in inventory management and parts distribution at Royal Enfield Motors, gaining foundational experience in supply chain operations and material flow.
• Participated in data entry and tracking of inventory levels, developing familiarity with logistics documentation and record-keeping practices.
• Supported the coordination of inbound and outbound transportation for parts and finished goods at Royal Enfield Motors, contributing to efficient supply chain flow.

B.E – Sri Krishna College of Technology (2015-08 – 2019-06)