Greeshma Selvaraj

Ambitious and performance-driven leader for sales operations professional with 8 years of experience in managing multi-store operations, driving sales growth, and leading high-performing teams. Proven track record of excellence in team leadership, supervision, and inventory control. Skilled in optimizing store operations, improving customer satisfaction, and contributing to organizational success. Seeking to leverage expertise to drive growth and excellence in a progressive organization.

Store Manager - Zivame - Chennai Marina Mall

(2025-01)

• Achieved 120% of monthly sales target for 6 consecutive months by driving footfall through VM displays and local marketing
• Greeting customers and addressing queries
• Handling sales transactions and processing payments
• Maintaining store display and inventory.

Supervisor - TAJ Oman Broadband - Oman

(2023-01 - 2025-12)

• Oversees daily operations
• Leads and motivates the team
• Monitors performance and provides feedback
• Ensures targets are met
• Manages staff schedules and rostering
• Handles customer complaints and issues
• Maintains store standards and visual merchandising
• Drives sales growth through team leadership

Store Manager - PRISMA - Nagercoil and Trivandrum

(2020-01 - 2023-12)

• Oversee retail operations across multiple outlets in Kerala and Tamilnadu, ensuring adherence to company policies and standards.
• Recruit, train, and supervise store staff; evaluate performance and ensure high productivity.
• Drive sales performance and meet targets through effective team motivation and visual merchandising.
• Plan promotions, monitor inventory, and coordinate supply chain for timely stock replenishment.

Customer Service Associate - Reliance Fresh - Trivandrum

(2017-01 - 2019-12)

• Greeting customers and addressing queries
• Handling sales transactions and processing payments
• Maintaining store display and inventory
• Providing product information and recommendations
• Resolving customer complaints and issues
• Meeting sales targets and promoting products
• Maintaining cleanliness and organization of the store

MBA - HR & Marketing - Capital University

MA - Psychology - IGNOU

BA - English Literature - Kerala University

Plus Two - Govt V&HSS Manacaud

SSLC - Govt V&HSS Manacaud