
Gulshan Kumar
Senior Team Leader (Background Verification)
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About
Detail-oriented and results-driven professional with experience in vendor coordination, team leadership, client management, and compliance-driven operations. Proven ability to manage daily workflows, review and process vendor billing accurately, maintain up-to-date client records, and prepare error-free reports. Strong leadership skills with experience supervising teams, assigning tasks, monitoring performance, training new members, and improving productivity and quality standards.
Adept at coordinating with management and clients to meet service-level expectations while ensuring confidentiality, compliance, and timely delivery across operations, including background verification and screening processes.
Experience
Senior Team Leader - Vitsinco Global Consulting Pvt. Ltd. - Vasundhara, UP
(2023-12 - 2026-05)
- Coordinated with vendors for service delivery and issue resolution, ensuring smooth operational flow.
- Reviewed, verified, and evaluated vendor bills for accuracy, compliance, and timely processing.
- Maintained client master tracker with daily updates to ensure accurate and up-to-date records.
- Leading and supervising a team to ensure smooth daily operations and target achievement.
- Assigning tasks, monitoring performance, and providing regular feedback to team members.
- Coordinating with management and clients to meet service-level expectations.
- Training new team members and improving team productivity and quality standards.
- Preparing reports and ensuring compliance with company policies.
Senior Executive - Securitas India Pvt. Ltd. - Noida UP
(2023-07 - 2023-12)
- Maintained client master tracker with daily updates to ensure accurate and up-to-date records.
- Leading and supervising a team to ensure smooth daily operations and target achievement
- Assigning tasks, monitoring performance, and providing regular feedback to team members
- Coordinating with management and clients to meet service-level expectations
- Training new team members and improving team productivity and quality standards
- Preparing reports and ensuring compliance with company policies.
- Conducted quality checks on reports to ensure zero-error delivery and high accuracy standards
Senior Executive - Crystal Screening Services Pvt. Ltd.
(2021-02 - 2023-06)
- Conducted background verification and screening processes accurately
- Coordinated with clients and internal teams to meet deadlines
- Verified documents, prepared reports, and ensured data accuracy
- Followed compliance guidelines and maintained confidentiality of records.
Education
Bachelor of Commerce - University of Delhi (2018)
12th - Central Board of Education, Delhi (2013)
10th - Central Board of Education, Delhi (2011)