Haridas Dugaje

Technology support professional with expertise in AWS and extensive experience in cloud and on-premises environments. Optimizing system performance and managing device deployments. Proven track record in facilitating transitions to cloud solutions and enhancing communication between technical teams and stakeholders. Experienced in driving performance improvements for mid-sized businesses and managing organizational changes that align with business objectives

Senior Executive- Technology at Green Agrevolution Pvt Ltd (2025-04 – Present)

• Infrastructure Management: Oversee server infrastructure and Synology file servers, maintaining 99.9% system uptime and ensuring secure, high-speed data access for the organization.
• Security & Network: Administer Sophos Firewalls and monitor SQL-based web environments to prevent unauthorized access and optimize network performance.
• Vendor & Documentation: Manage high-level vendor relationships for hardware procurement and maintain rigorous documentation for system audits and compliance.

Executive- Technology Support at Accurate Background Business Processing (2024-07 – 2025-03)

• Technical Troubleshooting: Resolved complex hardware and software failures for executive-level staff, ensuring zero disruption to critical business operations.
• Systems Training: Managed core IT systems and developed targeted training modules that increased staff technical proficiency by roughly 20%.
• Cross-Functional Collaboration: Partnered with vendors and internal IT teams to resolve enterprise application issues and cloud-based hardware synchronization.
• Project Leadership: Led small, cross-functional teams to deploy technical updates and infrastructure improvements within strict project deadlines.

MAC Support at Renovision Automation Pvt Ltd (2023-10 – 2024-07)

• JAMF Migration: Executed a large-scale JAMF migration for macOS device management, facilitating the seamless transition and integration of over 500+ assets.
• MDM Administration: Managed Mobile Device Management (MDM) for macOS devices, ensuring 100% adherence to corporate security protocols and compliance standards.
• System Configuration: Configured and deployed hardware and user policies with minimal downtime; provided high-tier technical support via a structured ticketing system.
• User Experience: Delivered on-site "walk-in" technical support, resolving hardware and software issues promptly to maintain high levels of employee productivity.

Systems Engineer at RCS Tech (2022-05 – 2022-11)

• Linux Administration: Managed enterprise Linux server environments, implementing PXE (Preboot Execution Environment) to automate and streamline system upgrades.
• OS Migration: Led a successful CentOS to Fedora upgrade project, ensuring data integrity and enhanced system performance across the network.
• Downtime Mitigation: Troubleshot complex system bottlenecks and hardware failures promptly to maintain continuous operations during critical upgrade cycles.

Desktop Support Engineer at Infocom System (2021-08 – 2022-04)

• Incident Management: Minimized downtime by resolving hardware and software issues through effective front-end technical support.
• Network Connectivity: Addressed voice and data network connectivity issues to maintain stable performance across all desktop systems.
• System Maintenance: Ensured optimal hardware performance by performing regular installations, updates, and desktop health checks. Analyzed data to support operational planning and strategic decision-making.

Bachelor of Science in COMPUTER SCIENCE – Savitribai Phule Pune University (2018-06 – 2021-04)