Harish Joshi
Emerging hospitality professional
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About
Emerging hospitality professional motivated to contribute strong organisational and leadership skills to well-performing restaurants. Excellent command of inventory control and industry standards. Proactively addresses challenges with clear and concise communication.
Experience
Internship - Rejenta (L.P Vilas) - Dehradun, India
(2018-01 - 2018-07)
- Shadowed senior team members to develop practical knowledge and gain critical industry-specific skills.
Job Trainee - L.P Residency - Dehradun, India
(2021-06 - 2021-12)
- Participated in training and seminars to enhance skills and promote growth.
- Assisted in the preparation of beverages, enhancing efficiency during busy periods.
- Achieved customer satisfaction by providing excellent service.
- Participated in regular training sessions to stay updated on new menu additions or changes in procedures.
Steward - L.P Residency (COCO) - Dehradun, India
(2021-12 - 2023-03)
- Assisted in food preparation, ensuring timely meal delivery.
- Served customers courteously whilst maintaining a calm demeanour under pressure.
- Addressed customer complaints promptly, fostering improved customer relationships.
- Coordinated with kitchen staff for seamless service delivery, resulting in happy diners.
- Ensured guest satisfaction by providing exceptional customer service.
Senior Steward - L.P Residency (COCO) - Dehradun, India
(2023-04 - 2024-03)
- Managed food and drink orders promptly, ensuring timely delivery to tables.
- Handled customer complaints effectively, resulting in increased repeat business.
- Managed inventory effectively, reducing unnecessary expenses.
- Organised shift schedules for balanced workload distribution amongst the team.
- Trained new employees, leading to improved performance standards.
Trainee Captain - L.P Residency (COCO) - Dehradun, India
(2024-04)
- Managed inventory effectively, reducing unnecessary expenses.
- Organised shift schedules for balanced workload distribution amongst the team.
- Trained new employees, leading to improved performance standards.
Education
High school - Shree Kandamandy Secondary School (2016-04 - 2017-03) Pawagada, Nepal
Diploma - Hospitality - Life Line Technical College (2017-06 - 2017-12) Dhangadhi, Nepal


