Heena Yerne

Administrative and business support professionals with 6+ years of experience supporting executive operations, calendar management, travel coordination, event planning, vendor management, and cross-functional team support across corporate and hospitality environments. Experienced in managing high-priority administrative operations in fast-paced organizations including multinational companies. Strong communication, stakeholder coordination, and organizational skills with proficiency in Microsoft Office and business operations support.

Business Support Administrator at Fujitsu Consulting India Private Limited (2025-04 – Present)

• Managed end-to-end coordination for international client visits, including travel arrangements, accommodation, executive meeting logistics, transportation, and vendor coordination.
• Managed and coordinated with vendors and suppliers for procurement and service requirements, ensuring cost efficiency, timely delivery, and quality standards
• Coordinated high-priority meetings, conference room scheduling, and stakeholder communication to ensure smooth business operations.
• Supported cross-functional teams with calendar coordination, administrative operations, documentation management, and internal communication in a fast-paced corporate environment.
• Maintained accurate records, generated reports, and supported procurement processes to streamline business functions and ensure compliance.
• Acted as a key point of contact for internal teams and external clients, delivering timely communication and high-quality support in a fast-paced environment

Admin Executive at Faurecia India Pvt ltd (2023-03 – 2025-03)

• Managed complex calendars, meeting schedules, conference logistics, and executive coordination activities for internal teams.
• Responsible for screening, Interviewing, Selecting, Onboarding & Exit formalities.
• Coordinated large-scale meetings, annual events, travel schedules, and operational logistics across departments.
• Maintained confidentiality while handling employee records, executive schedules, and internal communications.
• Sourcing, screening, and scheduling interviews.
• Handling management of major staff meetings and annual events of the organization.

Front Office Executive at Hotel Siddharth Premiere (2021-07 – 2023-02)

• Managing the reception area and ensuring the office is neat and tidy.
• Greeting and welcoming clients, customers, and visitors courteously and professionally.
• Answering phone calls and directing them to the appropriate staff member/department.
• Assisted in handling guest inquiries, complaints, and service requests promptly, ensuring high levels of customer satisfaction
• Managing incoming and outgoing mail and packages

Guest Relationship Executive at Tristar Hotel (3 Star Hotel segment) (2021-02 – 2021-06)

• Review arrival lists to welcome guests
• Deal with special guests (e.g., VIPs) and answer their questions.
• Help prepare welcome folders with collateral (e.g., room service menus, area descriptions)
• Provide information about amenities, areas and venues and promote services.
• Handled guest inquiries and resolved concerns promptly, ensuring a positive and memorable guest experience

Front Office Assistance/ Cashier at Ganga Kashi Covid Hospital (2020-08 – 2021-01)

• Greeting and welcoming Patient and visitors courteously and professionally.
• Manage transactions with customers using cash registers.
• Scan goods and ensure pricing is accurate.
• Collect payments whether in cash or credit.

Personal Assistance of PRO at Chandrapur Municipal corporation (2019-06 – 2020-07)

• Manage professional and personal scheduling for PRO, including agendas, mail, email, phone calls, client management, and other company planning.
• Coordinate complex scheduling and calendar management, as well as content and flow of information to senior executives.
• Manage senior executives' travel coordination and activities, including accommodation, transportation, and meals.
• Provide administrative and office support, such as typing, dictation, spreadsheet creation, faxing, and maintenance of filing system and contacts database.

MBA – Dr. DY Patil University (2023-07 – 2025-07)

B.com – Sardar Patel Mahavidyalaya (2020-03 – 2023-03)