Business Analyst / Product Coordinator at Allsoft (2025-12 – Present)
Specialized in Software development and IT solutions.
- Gathered, analyzed, and translated business requirements into functional specifications while collaborating with cross-functional teams for backlog management and Agile sprint planning using Jira and Confluence.
- Conducted product demonstrations, user training, and supported onboard to improve user adoption and ensure alignment with business needs.
- Leveraged automation tools for testing and developed comprehensive documentation (user guides, SOPs, process flows, troubleshooting manuals) to enhance product quality and user experience.
Product Coordinator at Fixingdots (2024-09 – 2025-12)
Specialized in Software development and IT solutions.
- Served as the primary point of contact, handling requirement gathering, stakeholder communication, and issue resolution.
- Conducted 20+ product demonstrations and training sessions to ensure smooth onboard and strong user adoption.
- Collaborated with cross-functional teams for Agile sprint planning, task management, and timely delivery while creating documentation and knowledge base resources to enhance user experience.
Project Coordinator at Learning Spiral Pvt. Ltd. (2021-12 – 2024-08)
Specialized in EDTECH Software development and IT solutions.
- Successfully coordinated 30+ EdTech projects for major universities and education boards.
- Managed project schedules, resources, and task assignments for cross-functional teams
- Created detailed project documentation including requirements, reports performance for stakeholders
- Ability to manage cross-functional teams, assigning tasks and monitoring progress to meet project goals.
- Worked in Projects for Major Universities and Education Boards ( PREDELED Rajasthan, SNDT Mumbai, Graphics era Dehradhun, MDI Murshidabad, National Institute of Fashion Technology and many more. )
- Coordination in Major and Confidential activities like Seat allocation, PI interview, QPDS, Admission management.
Assistance Program Executive at Higher Education Project (2021-01 – 2021-11)
NGO, Specialized in Online Teachers Training
- Coordinate executive communications, including taking calls, responding to emails, and interacting with them
- Prepare internal and external documents for team members.
- Schedule meetings and appointments and manage travel itineraries.
- Arrange events to take place outside of the workplace, such as fund-raising events and staff appreciation events
- Maintain an organized filing system of paper and electronic documents.
- Work directly with project managers to help implement project goals.
MIS executive at Higher Education Project (2019-09 – 2020-12)
IT Training Center
- Designing, monitoring, analyzing, and troubleshooting IT systems. Manage day-to-day operations of these Training Centers
- Maintaining, managing, and updating software.
- Conducting research, going to workshops, and networking with different experts in the business.
- Responsible for planning, coordinating, and directing all computer-related activities within an organization.
