Hemant Oza
Operations Management Professional
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About
Result-driven professional with over 28 years of progressive experience in the retail sector across Oman, complemented by 2 years of business development experience. Demonstrated expertise in managing large-scale retail operations, leading cross-functional teams, and overseeing maintenance and facilities across multiple locations all over Oman.
Experience
Business Development Manager - ZIRCON INTERNATIONAL LLC - Salalah, Oman
(2024-01 - 2026-12)
- Established of a new branch in the province of Salalah, Oman, overseeing all setup and launch operations.
- Served as Head of the Salalah province, managing both sales and operations for the region.
- Developed and managed a portfolio of key client accounts, driving revenue growth through strategic sales initiatives.
- Identified new business opportunities and built strong relationships with prospective clients across target markets
Maintenance Manager - APPAREL GROUP - Muscat, Oman
(2017-01 - 2024-12)
- Led maintenance team overseeing upkeep and repair of facilities across multiple retail locations.
- Planned preventive and corrective maintenance programs, minimizing equipment downtime.
- Coordinated with vendors for parts and services, ensuring compliance with health and safety standards.
Departmental Store Manager - APPAREL GROUP - Barka, Oman
(2014-01 - 2017-12)
- Managed daily store operations including sales floor, inventory, and customer service.
- Led and motivated store staff to maintain high service standards and meet revenue targets.
- Coordinated with supply chain teams to maintain optimal stock levels.
Operations Manager - EBJI SUNDARDAS & PARTNERS CO - Al Suwaiq, Oman
(1998-01 - 2014-12)
- Oversaw all business operations including procurement, logistics, staff management, and customer service.
- Built and maintained long-term client and supplier relationships to ensure business continuity.
Education
Bachelor of Commerce - Commerce - P.D Lions College of Commerce & Economics, Mumbai (1992-01 - 1998-12)