Hemavathy Jaganathan
Customer Support and Administrative Professional
Talent
BengaluruMember since July 4, 2026
Customer ServiceTechnical SupportClient Relationship ManagementCommunicationLogistics AdministrationDocumentation
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Customer ServiceTechnical SupportClient Relationship ManagementCommunicationLogistics Administration
About
A dedicated customer support and administrative professional with over 6 years of experience in customer service, technical support, and logistics administration. Strong communication, problem-solving, and client relationship management skills with the ability to deliver quality service while meeting organizational goals. A hardworking, sincere, and dependable individual committed to continuous learning and professional growth.
Experience
Administrator – Logistics
- Managed administrative and logistics operations.
- Coordinated documentation and office activities.
Customer Support Executive - HSBC
- Handled customer queries and ensured customer satisfaction.
CSR - 24/7
- Managed inbound customer calls and service quality.
CSR - Mphasis Pvt. Ltd.
- Resolved customer concerns and met quality targets.
TSR - Firstsource Solutions Pvt. Ltd.
- Provided technical support and issue resolution.
Education
Bachelor of Arts - Arts
2nd PUC - Arts
SSLC - St. Euphrasia's High School
Skills
Customer Support and Administrative Professional
