Hyder Baig

Business and retail operations leader with 12+ years of progressive experience across large-format retail, lifestyle brands, fitness chains, and consumer-facing organizations. Proven capability in driving regional sales growth, revenue scalability, and profit optimization in high-volume, performance-driven environments. Demonstrated strength in multi-unit operations management, overseeing end-to-end sales, service delivery, and operational excellence.

Strong people leader with hands-on experience in building, mentoring, and managing large cross-functional teams, fostering accountability and high performance. Adept at strategic planning, P&L ownership, customer experience enhancement, and data-driven decision-making aligned with business goals. Known for a retail-first growth mindset, operational discipline, and the ability to translate strategy into consistent, measurable business outcomes.

Zonal Business Head - TRUZON SOLAR (Suntek Energy Pvt. Ltd.)

(2025-03)

• Leading zonal sales and business operations with a strong retail-style revenue ownership mindset.
• Driving customer acquisition, partner engagement, and regional growth strategies across multiple cities.
• Building and mentoring high-performing sales teams, setting clear targets and accountability frameworks.
• Overseeing end-to-end project lifecycle from lead conversion to post-sales support, ensuring customer satisfaction.
• Tracking key performance metrics, optimizing resource utilization, and improving operational efficiency.
• Representing the zone in leadership reviews, providing data-driven insights and forecasts.

Assistant General Manager – Sales - Freyr Energy Services Pvt. Ltd.

(2023-10 - 2025-02)

• Owned regional revenue and margin targets, managing residential sales performance across multiple teams.
• Led sales planning, pipeline management, and timely collections aligned with project milestones.
• Worked closely with Finance, Operations, and Marketing teams to ensure seamless execution and reporting.
• Drove city-wise campaign optimization and ensured 100% lead follow-up discipline.
• Delivered market intelligence and competitor insights to leadership for strategic decision-making.
• Strengthened MIS reporting and forecasting accuracy for senior management.

Regional Head – Sales & Operations - CURE.FIT (CULT.FIT)

(2019-01 - 2023-07)

• Full ownership of regional sales, profitability, and operational performance.
• Managed end-to-end operations across multiple centers, ensuring service quality and brand consistency.
• Led supply chain coordination, staffing, and cost controls to improve operational margins.
• Managed and motivated a workforce of 100+ employees across functions.
• Played a key role in scaling regional footprint and improving customer experience metrics.

Retail Operations & Sales - H&M India

(2017-02 - 2019-03)

• Delivered consistent sales growth and target achievement in high-footfall retail environments.
• Managed counter operations, visual merchandising, and customer engagement.
• Led small teams, handled rostering, performance tracking, and daily sales reporting.
• Maintained accurate MIS reports (daily, weekly, monthly) for head office review.
• Recognized for customer service excellence and on-floor leadership.

Retail Operations & Sales - Pepe Jeans

(2014-09 - 2015-12)

• Delivered consistent sales growth and target achievement in high-footfall retail environments.
• Managed counter operations, visual merchandising, and customer engagement.
• Led small teams, handled rostering, performance tracking, and daily sales reporting.
• Maintained accurate MIS reports (daily, weekly, monthly) for head office review.
• Recognized for customer service excellence and on-floor leadership.

Retail Operations & Sales - Shoppers Stop (109 F)

(2013-09 - 2014-08)

• Delivered consistent sales growth and target achievement in high-footfall retail environments.
• Managed counter operations, visual merchandising, and customer engagement.
• Led small teams, handled rostering, performance tracking, and daily sales reporting.
• Maintained accurate MIS reports (daily, weekly, monthly) for head office review.
• Recognized for customer service excellence and on-floor leadership.

Retail Operations & Sales - Future Group (109 F)

(2012-06 - 2013-09)

• Delivered consistent sales growth and target achievement in high-footfall retail environments.
• Managed counter operations, visual merchandising, and customer engagement.
• Led small teams, handled rostering, performance tracking, and daily sales reporting.
• Maintained accurate MIS reports (daily, weekly, monthly) for head office review.
• Recognized for customer service excellence and on-floor leadership.

PGDBM - HR (R&D) & Marketing - London Management Academy (2017 - 2017)

B.Com - Computers - Pragathi Degree College, Osmania University (2015 - 2015)