Ishita
Technical Writer | User Assistance Developer
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About
User Assistance Developer and Technical Writer with experience developing, reviewing, and migrating product and knowledge content in enterprise environments. Can create clear, accurate, user-focused documentation from requirements; collaborates with product and technical stakeholders; and maintains editorial quality, terminology, and consistency across deliverables. Skilled in HTML, DITA, documentation review, content migration, research, proofreading, and editing.
Experience
User Assistance Developer at Oracle (2025-06 – Present)
- Developed product and solution documentation from requirements, creating clear, accurate, user-focused content and supporting guides.
- Contributed to 6+ Telecommunication products including user interface pages.
- Supported migration of 120+ books between authoring repositories, including content transfer, validation, quality checks, and issue resolution.
Q&A Content Writer at Careers360 (2024-07 – 2024-08)
- Researched and wrote clear, accurate learner-focused Q&A content across education-related topics.
- Applied proofreading and editing standards to improve clarity, grammar, structure, and reader usability.
Tutor - Linguistics and Literature at Educational World Welfare Trust (2024-05 – 2024-06)
- Tutored learners in linguistics and literature, simplifying complex concepts and tailoring written learning support to audience needs.
English Translator - Subtitling at Vineet Creation (2022-11 – 2022-12)
- Translated English content for subtitles with attention to meaning, readability, timing, and language accuracy.
Education
M.A. in English with Communication Studies – Christ (Deemed to be University) (2023 – 2025)
B.A. in English Language and Literature – St. Xavier's College (2020 – 2023)
