J Jha
Team Leader – BPO | Customer Service | Team Handling
Talent
KolkataMember since September 19, 2026
Team LeadershipTeam HandlingCustomer ServiceTeam Coordination
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Team LeadershipTeam HandlingCustomer ServiceTeam Coordination
About
Dedicated and responsible BPO professional with experience in team leadership, team coordination, performance monitoring and customer-service operations. Able to support team members, manage targets and maintain smooth day-to-day operations.
Experience
Team Leader – BPO at Tamsgroup Pvt. Ltd.
- Managed and guided team members to achieve daily and monthly targets.
- Monitored team performance and supported resolution of work-related issues.
- Maintained productivity and quality standards.
Team Leader – BPO at OM Technology Pvt. Ltd.
- Handled day-to-day team operations and coordination.
- Assisted team members with customer and process-related issues.
- Monitored performance and supported achievement of assigned targets.
Education
Graduation
Skills
Team LeaderBPOCustomer ServiceTeam Handling
