Jayant Jagtap

Fiber operations leader with 15+ years of experience across OSP/ISP construction, FTTH/FTTx deployment, fusion splicing, OTDR testing, and GPON/ODN network architecture. Proven track record managing multi-team field operations, SLA/KPI governance, and large-scale fiber network expansion for major carriers including Reliance Jio, Vodafone/RCOM, and Tata Communications. Skilled in leading field response teams, resolving high-impact network faults, and coordinating cross-functional stakeholders to deliver reliable, cost-efficient network infrastructure.

Manager — Fiber Operations at Excel Telesonic India Pvt Ltd (Cloud Extel, a Bombay Gas Venture) (2021-10 – Present)

• Orchestrated operations of 3 Field Response Teams (FRT) across South Mumbai (SOBO), maintaining fiber network uptime within SLA.
• Engineered and deployed new OFC projects, nodes, and rings to meet evolving network demand and capacity.
• Conducted root-cause analysis of recurring fiber cuts and implemented proactive remediation strategies.
• Designed and executed network outage plans to minimize losses from joint compound degradation and bend-induced attenuation.
• Spearheaded aerial cable deployment to mitigate disruption from road expansion projects.
• Delivered technical training to FRT members on OTDR, power meter, laser source, and workflow best practices.
• Maintained fiber network uptime within SLA for the South Mumbai region throughout tenure.
• Improved network stability by resolving root causes of repeated fiber cuts.

Field Engineer — Fiber Operations & Maintenance at Excel Telesonic India Pvt Ltd (Cloud Extel) (2019-04 – 2021-09)

• Performed preventive and corrective maintenance on OSP/ISP optical fiber networks.
• Identified, isolated, and repaired fiber cuts and connectivity issues using OTDR, power meter, and splicing tools.
• Conducted fiber splicing, OTDR testing, power loss measurement, and link certification for new and existing routes.
• Supervised field technicians and contractors during deployment, maintenance, and emergency repairs.
• Minimized MTTR to ensure timely restoration of customer links and SLA compliance.

Field Supervisor — FTTH O&M at M/S Mehta Infocomm (Reliance Jio Infocomm Ltd.) (2018-04 – 2019-04)

• Oversaw end-to-end FTTH deployment: fiber laying, ducting, splicing, termination, FDC/FAT installation.
• Monitored ODN network health and implemented proactive measures to minimize downtime.
• Led FRT/FTTH technicians, assigned daily tasks, and tracked productivity against project deadlines.
• Managed inventory of fiber cables, ONTs, drop cables, splitters, and connectors.
• Enforced safety protocols for fiber laying, ladder work, and pole operations per Jio SOPs.

Area Manager — Optical Fiber O&M at Essjay Ericsson India Ltd. (Vodafone & RCOM, Mumbai Project) (2016-01 – 2018-04)

• Secured core network uptime within SLA across a 250 km fiber network circle.
• Achieved maximum uptime for platinum enterprise customers (Google, Amazon) on Vodafone fiber.
• Deployed route patrollers to mitigate theft/damage; liaised with police and local authorities to reduce MTTR.
• Managed project budgeting and cost-cutting while maintaining customer service focus.
• Executed new optical network planning and deployed 4G/LTE infrastructure for Vodafone.

Engineer — Optical Fiber O&M at Data Link Consultancy (Client: Vodafone India Ltd.) (2013-12 – 2016-01)

• Developed and implemented new OFC projects and node/ring deployments.
• Managed installation, commissioning, and testing of Huawei X16, X8, and RTN 950 equipment.
• Led feasibility surveys, budgeting, and ROW permission submissions for critical routes.
• Participated in planning high-capacity network upgrades: 100G, 40G, 10G backbones.

Network Engineer at Lobo Staffing Pvt Ltd (Client: Tata Communications Ltd.) (2009-07 – 2013-12)

• Conducted preventive and curative maintenance along the Kalyan–Aale Phata NH-222 co-built route.
• Rectified network faults during shift operations, minimizing downtime and service interruptions.
• Generated RCA and RFO documentation during and after major fault restorations.

B.E. in Electronics & Telecommunication – Rajiv Gandhi Institute of Technology, Mumbai University (2008)

XII – Vikas High School Jr. College, Mumbai (2000)

X – Vikas High School, Mumbai (1996)