Jini Anusankar

Dynamic Sales Team Leader with proven expertise in team leadership and training program development. Committed to enhancing customer satisfaction through effective communication and strategic sales initiatives.

Team Leader - Edubex Learning Pvt Ltd - Work from Home

(2023-12 - 2026-07)

• Led a team of sales representatives to achieve monthly targets.
• Created training programs that improved team product knowledge.
• Oversaw daily sales activities and offered constructive feedback to team members.
• Guided sales team members in best practices for effective customer interactions.
• Solved and quickly met customers' needs to maintain high satisfaction ratings.

Front Office Coordinator and Data Entry - SCM International Business School - Infopark, Kochi

(2021-06 - 2022-11)

• Coordinated daily front office operations to improve visitor satisfaction and streamline workflows.
• Managed appointment scheduling for faculty and student meetings to optimize time usage and ensure effective communication.
• Directed incoming communications to appropriate departments, ensuring timely responses to inquiries.
• Assisted with student enrollment processes and maintained accurate records.

Academic Advisor - SCM International Business School - Infopark, Kochi

(2018-05 - 2022-06)

• Guided students in academic planning and course selection to align with career objectives.
• Developed tailored support strategies addressing diverse student needs, enhancing engagement and retention.
• Monitored student progress and identified areas for improvement.
• Guided students in setting goals and achieving educational objectives.
• Evaluated student needs and crafted educational plans, resulting in measurable academic progress.

Diploma - Computerized Financial Management - C-Dit, Govt of Kerala (2017-11 - 2018-11)

Bachelor of Science - Zoology - St. Albert's College, Ernakulam (2014-06 - 2017-03)