Jude Monteiro

Result-oriented professional with experience in the Hotel Industry Administration, Pre Opening Hotel Projects, Audits of Properties/Maintaining and up-grading from time to time, Quality Control, Safety Sanitation, Client Relationship, Food&Beverage Operations, and Team Management. Closing new franchise leads. Considerably improved organizational effectiveness, business & image through customer & market focused strategy development with commitment to ensuring highest level of customer service at all times, resolving complaints and issues effectively and accurately.

Keen operator with clear understanding of budgets, cost analysis, financials, business requirements and experience of operating numerous units. Excellent written, communication, interpersonal, liaison and problem-solving skills.

Willing to relocate: Anywhere

Manager - Green Castle Group of Companies - Somalia Africa

(2024-02)

General Manager – Hotel Operations & Administration - J5 Hotel N Hospitality - India

(2017-04 - 2024-01)

General Manager – Hotel Operations & Administration - JT Resorts (Ferns Group of Hotels) - Parbahni

(2017-04 - 2024-01)

37 Room

General Manager – Hotel Operations & Administration - Cambay Group of Hotels & Resorts - Ahmedabad

(2017-04 - 2024-01)

165 Room

General Manager – Hotel Operations & Administration - Brij Executive - Latur

(2017-04 - 2024-01)

35 Room

General Manager - VITS (Kamat Hotels India Limited) - Nashik, Mumbai Head Office, Tirupur, Ankleshwar, Latur

(2010-07 - 2017-03)

• Developing strategy to exceed revenue budgets, increase footfalls through brand loyalty programs, bi monthly food festivals, banquet schemes
• Managing the overall infrastructure as well as facilities stabilizing, renovating as well as expanding the restaurants for profitable operations including budgeting / marketing
• Administering financial operations ensuring the effective utilization of surplus funds in profitable investments for higher returns and minimum liquidity position; ensuring daily monitoring of stores, purchases, cash–credit vouchers, commissions and so on
• Ascertaining & ensuring smooth operations in all departments of restaurant core areas for optimum revenue generations, monitoring expenditure strictly in restaurant operations, budgeting for consumables & manpower

Manager - Hotel Surya - Nashik, Maharashtra

(2008-06 - 2010-07)

32 Rooms, 03 Banquet, 02 Multi Cuisine Restaurant

• Increase footfalls through brand loyalty programs, bi monthly food festivals, banquet schemes
• Attending daily morning meetings with HOD's to work on queries & feedbacks, along with job allotments
• Keeping a close check on minimum par stock in stores for effective material management & development; ensuring the compliance of the restaurant for all statutory safety norms involving guest & staff safety including food safety and hygiene standards

Consultant/Corporate Manager - Pancard Clubs Ltd - Pune, Maharashtra

(2007-06 - 2008-05)

Pancard Club - Pune, Graciano Cottage - Goa, Sai Sahavas - Shirdi, Sagar Kinara - Malvan

• Ensuring maximum guest satisfaction by closely interacting with guests to understand their requirements & customizing products & services to their needs; strategizing policies & procedures in the operating systems and training and motivating the front line staff to deliver 100% guest satisfaction
• Reviewing & interpreting the market trends and client feedback to attune business strategies
• Managing administration, staffing, recruitment, performance review and appraisal; identifying & imparting appropriate training, service excellence and teamwork as well as supporting service staff so as to attain service excellence & teamwork
• Organizing and conducting practical & theoretical training programs, to enhance skills & motivational levels of medium to large sized team

Food & Beverage Manager - Quality Inn Regency - Nashik, Maharashtra

(2005-09 - 2007-05)

53 Rooms, 02 Banquet Halls & Multi Cuisine

• Handling the Food & Beverage Department (Restaurant, Banquet, Stores, Purchase, Room Service, Kitchen - Production)
• Developing strategy to exceed revenue budgets, increase footfalls through brand loyalty programs, bi monthly food festivals, banquet schemes

Food & Beverage Manager - Nasiklub - Nashik, Maharashtra

(1999-10 - 2005-03)

33 Rooms + 01 Multi Cuisine Restaurant, 1500 Pax Lawn, 03 Banquet Halls affiliated with 305 clubs all India & Abroad with around 1000 plus memberships

• Handling the Food & Beverage Department (Restaurant, Banquet, Stores, Purchase, Room Service, Kitchen - Production)
• Developing strategy to exceed revenue budgets, increase footfalls through brand loyalty programs, bi monthly food festivals, banquet schemes
• Attending daily morning meetings with HOD's to work on queries & feedbacks, along with job allotments
• Keeping a close check on minimum par stock in stores for effective material management & development; ensuring the compliance of the restaurant for all statutory safety norms involving guest & staff safety including food safety and hygiene standards

Manager - Hotel Sea Palace

(1997-09 - 1999-09)

56 Rooms + Multi Cuisine Restaurant

Unit Manager - Deputation - Fine Dine - Bandra, Maharashtra

(1993-03 - 1997-06)

• Joined as a Captain later promoted as Restaurant Manager

Steward - Hotel Sea Rock Sheraton - Mumbai, Maharashtra

(1991-01 - 1993-03)

Asst. Steward

B. Sc. - Hotel Management - Madurai Kamaraj University (2016-04 - 2017-11)

Diploma - Hotel Management - Madurai Kamaraj University