Senior Deputy Manager - AU Small Finance Bank
(2025-11)
- Spearheaded strategic initiatives as Senior Deputy Manager, driving a 15% increase in operational efficiency through process optimization and cross-functional team leadership
- Directed a portfolio of projects valued at over $10 million, ensuring timely delivery and adherence to quality standards, resulting in a 20% boost in customer satisfaction ratings
- Implemented robust risk management frameworks that reduced non-performing assets by 12%, strengthening overall financial stability and compliance adherence
Assistant Manager - Axis Bank
(2024-05 - 2025-10)
- Spearhead daily operational activities and team management to enhance branch productivity, resulting in a 15% increase in customer satisfaction scores within the first quarter
- Implement strategic initiatives to streamline banking processes, achieving a 20% reduction in service turnaround time
- Collaborate with cross-functional teams to drive financial product penetration, contributing to a 10% growth in quarterly revenue
Relationship Manager - Aditya Birla Finance
(2021-06 - 2024-04)
- Exceeded sales targets by 25% through strategic client acquisition and maintaining strong Relationship with the Clients
- Personal loans
- Lead Generation
- Query Resolutions
- Escalation Handling
- Disbursements
Sourcing Manager - Lotus Developers
(2020-06 - 2021-05)
- Spearheaded strategic initiatives as Senior Deputy Manager, driving a 15% increase in operational efficiency through process optimization and cross-functional team leadership
- Directed a portfolio of projects valued at over $10 million, ensuring timely delivery and adherence to quality standards, resulting in a 20% boost in customer satisfaction ratings
- Implemented robust risk management frameworks that reduced non-performing assets by 12%, strengthening overall financial stability and compliance adherence
