IT-ERP Manager
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Microsoft Dynamics 365 & Oracle Fusion Certified IT-ERP Manager with having more than 12 years of exp
● Expertise in implementing ERP System entailing Business Analysis
(Gap Analysis), Integration Testing, User Acceptance Testing (UAT),
IT infrastructure Management and Post-Implementation Support in Production instance & End-User training
● Exceptional in coordinating the delivery of professional services to customers with delivery of multiple project initiatives designed to enhance the services and level of support provided to the client
● Insightful knowledge of business process analysis (As-Is, To-Be)
into ERP processes, application-based process reengineering,
process optimization, cost control & revenue maximization from
● Record of success in creating robust IT architectures & infrastructures
● Exceptional in using Global Standard Operational Procedures for implementation of ITIL - Service Management
● Resourceful in an