Kavitha
ASSISTANT OPERATIONS MANAGER
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About
Logistics and freight forwarding professional with 1+ year of experience in end-to-end logistics planning and execution. Proven ability to coordinate with agents, clients, and third-party logistics (3PL) partners to ensure timely pickups, smooth shipment execution and high service levels. Experienced in shipment tracking, vendor performance monitoring, issue resolution, and root cause analysis (RCA). Strong execution mindset suited for fast-paced e-commerce and supply chain operations.
Experience
ASSISTANT OPERATIONS MANAGER - SKV FREIGHT FORWARDING
(2025-07)
- Executed end-to-end logistics operations ensuring timely pickups and shipment execution.
- Coordinated with agents, customers, and 3PL partners for smooth logistics flow.
- Monitored pickup, tracked shipments, and resolved operational issues.
- Hands-on experience using multiple logistics service platforms such as DHL, FedEx, and Allied Express for shipment coordination and tracking.
- Reviewed 3PL partner performance and handled escalations.
- Performed root cause analysis (RCA) and implemented corrective actions.
- Plan, coordinate, and supervise export and import shipments to ensure smooth operations.
- Managed logistics documentation (AWB, BL).
Logistics Executive - MEGALO WORLDWIDE LOGISTICS
(2024-08 - 2025-06)
- Supported end-to-end shipment execution for domestic and international logistics operations.
- Coordinated with airlines, transporters, and agents to ensure timely pickups and deliveries.
- Tracked shipment status and resolved operational issues through effective coordination.
- Prepared and verified logistics documentation including AWB, BL, and shipment invoices.
- Assisted in monitoring vendor and logistics partner performance against agreed timelines.
- Maintained operational reports and shared shipment updates with internal teams.
- Ensured accurate billing and reconciliation aligned with logistics execution data.
Education
BACHELOR OF BUSINESS ADMINISTRATION - LOGISTICS & SUPPLY CHAIN MANAGEMENT & HUMAN RESOURCE MANAGEMENT - NEW BALDWIN INTERNATIONAL DEGREE COLLEGE
Pre-University Course - Computer Science, Economics, Business Studies, Accountancy - ST ANNE'S PU COLLEGE
Schooling (CBSE) - CAPITAL PUBLIC SCHOOL

