Kavitha D
Detail-oriented and results-driven professional
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About
Detail-oriented and results-driven professional with over 8 years of experience across utility services, background verification, and U.S. payroll operations. Proven ability to manage end-to-end processes, ensure regulatory compliance, handle client queries efficiently, and support team performance.
Experience
Global Service Specialist III (Payroll) - Paychex India - Bangalore
(2024-04)
- End-to-end U.S. payroll processing with full tax compliance.
- New hire onboarding and data management.
- Client query resolution and quality performance maintenance.
Specialist (Background Verification) - AEGIS (Startek) - Bangalore
(2018-11 - 2023-12)
- Verified education and employment records.
- Trained new hires and assisted team leads.
- Managed reports and priority cases.
Senior Executive (Utility Process) - Capita India Pvt. Ltd. - Bangalore
(2016-11 - 2018-10)
- Billing, invoicing, refunds, and client issue resolution.
Education
M.Sc. - Biochemistry - Sri Sankara Arts and Science College, Madras University (2014-06 - 2016-04)
B.Sc. - Biochemistry - Sri Sankara Arts and Science College, Madras University (2011-06 - 2014-04)
