Kubra Kulsum
Customer Support Executive | Voice Process | Operations
Talent
Madurai, Tamil NaduMember since July 24, 2026
Customer SupportVoice ProcessCommunication
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Customer SupportVoice ProcessCommunication
About
Customer-focused professional with experience in customer support, voice process, and operations. Strong communication, problem-solving, multitasking, and customer relationship skills. Seeking a remote customer support role where I can deliver excellent service and contribute to organizational success.
Experience
Customer Support Executive
- Handle inbound/outbound customer calls.
- Resolve customer queries professionally.
- Maintain CRM records and meet quality metrics.
Operations Executive - Vakilsearch
(2024-01 - 2025-12)
- Managed execution processes and customer interactions.
- Coordinated with internal teams for timely issue resolution.
- Ensured workflow accuracy and customer satisfaction.
Education
M.Sc. - Physics - Justice Basheer Ahmed Sayeed College for Women (2021-01 - 2023-12)
B.Sc. - Physics - Justice Basheer Ahmed Sayeed College for Women (2018-01 - 2021-12)
Skills
Customer Support ExecutiveVoice ProcessOperations
