Kunjay Kumar Singh

My name is kunjay Kumar Singh and I am from Patna I have work experience in I hospital for 3 years but I want to pursue my career in medical rep sales

Operations Coordinator / Service Delivery Executive at Divya Drishti Eye Centre (Present)

• Streamlined daily floor operations and team allocation, reducing end-to-end service TAT by 20% and improving overall client experience
• Managed back-office workflows including data entry, scheduling, and CRM record management ensuring 99% accuracy
• Acted as primary liaison between cross-functional teams (medical staff, admin, patients) to resolve escalations and improve service delivery
• Monitored daily KPIs for OPD throughput and implemented process improvements to reduce wait times

Claims & Compliance Manager — Financial Operations at Chandigarh Eye Care

• Headed end-to-end financial operations for PM-JAY/Ayushman Bharat scheme; managed vendor relations with insurance panels ensuring full regulatory compliance
• Verified high-volume claims documentation with 99% accuracy, reducing claim rejection rates and accelerating settlement timelines
• Coordinated pre-authorization workflows and cross-department data sharing to ensure zero-delay approvals

Operations Trainee — Claims & Process Management at ASG Eye Hospital

• Gained hands-on experience in ERP/HIS-based medical claims processing, stakeholder communication, and compliance documentation
• Assisted in process audits and contributed to reducing documentation errors by standardizing checklists

Bachelor of Arts in Graduation – IGNOU

12th Standard – Army Public School

10th Standard – Army Public School