Kushal Kumar
SENIOR CUSTOMER SERVICE EXECUTIVE
Connaught Place, New DelhiMember since September 1, 2025
Ms WordMs ExcelCoordination on emailExcellent communicationOrganized
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About
Sea export (senior customer service executive).
Experience
Customer Service Executive (Operation Department) - JSB CONSULTANTS
Freight Forwarding Company with 5 years of work experience.
- Booking for empty pickup & handover
- Vessel planning
- Rake movement follow up
- Daily shipments record
- VIA/SSR follow up
- Malfunction case follow up
- Free time issue if any at destination
Documentation Executive - JSB CONSULTANTS
Freight Forwarding Company with 1 year of work experience.
- Submit all shipping in shipping line portal
- Submit shipping bill through ODEX & MMD3 portal
- VGM submission through ODEX & shipping line portal
Senior Customer Service Executive (Operation Department) - ASTER CARGO PVT. LTD.
- Booking for empty pickup & handover
- Vessel planning
- Rake movement follow up
- Daily shipments record
- VIA/SSR follow up
- Malfunction case follow up
- Free time issue if any at destination
- Submit shipping bill through ODEX & MMD3 portal
- VGM submission through ODEX & shipping line portal
- Rates coordination with all shipping line for all running destination
- Coordinate with transporter to move the containers for stuffing
- Submit forwarding note through ODEX of all shipping lines
Education
BCA (2018)
12th - HPSEB Dharmshala (2014)
10th - HPSEB Dharmshala (2012)
Skills
SENIOR CUSTOMER SERVICE EXECUTIVE
