Mahi

IT Support professional with hands-on experience in hardware and software troubleshooting, Windows and Linux systems, networking, system configuration, and technical support. Skilled in diagnosing connectivity and system issues, software deployment, and command-line troubleshooting. Experienced with Ubuntu Server, SSH, Nginx, system monitoring, services, permissions, and network ports. Interested in cloud infrastructure, L1 support, and incident troubleshooting.

Technical Support Intern at Smartmake Technologies (2026-01 – 2026-03)

• Diagnosed and resolved hardware, software, and system-related technical issues in industrial PC systems and embedded devices.
• Assisted with software deployment, system configuration, firmware configuration, and hardware validation to support reliable system operation.
• Performed system testing, troubleshooting, and maintenance to identify and resolve technical issues.
• Collaborated with engineers on technical documentation, system implementation, and deployment support.

B.E. in Computer Science and Engineering – Anand Institute Of Higher Technology (2022-11 – 2026-05)